Family Hyundai - Service Center

1st time bringing my car in for service. The service staff was friendly and walked out feeling great about my service The service staff was friendly and walked out feeling great about my service More

Service was quick, but they should not have changed my seat settings and headrest just for an oil change. That was disappointing. seat settings and headrest just for an oil change. That was disappointing. More

Time spent there was very reasonable, especially for all the work I had performed. Facility was very clean and plenty of room the work I had performed. Facility was very clean and plenty of room More

I am very dissatisfied with the service. When you are trying to sell a car, you’re in the customer service business; however, when your services the car, good customer service is no longer r When you are trying to sell a car, you’re in the customer service business; however, when your services the car, good customer service is no longer required. I brought my car in for service twice for something other than an oil change, and both times, there was not an option for a loaner vehicle. I’ve just been told that loaners are for overnight which is not what the salesperson said when selling me the car (and I specifically asked). This last time, my car was returned to me with a dirty boot print on my driver’s side floor matt, a dirt streak on my back seat, spots EVERYWHERE after they washed it without drying it (could barely see out of the side mirrors), and my passenger side mirror folded in. There are so many issues I could list here but I would rather write the General Manager of Family Hyundai and the Chairman of the Board of Directors of The Hyundai Group. More

Great service and always welcoming with a smile. Thank you for getting my car done in a reasonable amount of time. Thank you for getting my car done in a reasonable amount of time. More

Again , great service. Courtesy, professionalism, concern for my car issues. I plan to continue with your service with my car. Courtesy, professionalism, concern for my car issues. I plan to continue with your service with my car. More

Friendly greeting upon arrival. Kept me up to date on what was happening. Clean vehicle when leaving. Kept me up to date on what was happening. Clean vehicle when leaving. More

Everyone was friendly and Every thing went well and efficient with dropping off my vehicle and picking it up. I was just surprised and disappointed that they did not wash my vehicle when I picked it b efficient with dropping off my vehicle and picking it up. I was just surprised and disappointed that they did not wash my vehicle when I picked it back up. More

I didn't find the staff very friendly. water unavailable unless you were able to hunt down a salesman. My car was given a wash but not dried so then it just dried dirtier than when I arr water unavailable unless you were able to hunt down a salesman. My car was given a wash but not dried so then it just dried dirtier than when I arrived, it was all very spotted. they did not vacuum it out either, which I thought they would have included. I bought a new car and had no washer fluid in it, I have not checked to see if it was filled it this time. I despise my local Hyundai dealer which is Webb Hyundai so I drive 40 minutes out of my way to your Hyundai, which is where I purchased my car. I'm not quite sure if that drive was worth my while. I had asked for a car to do my errands and or to be dropped off, neither were available. I had requested this when I booked the appointment and I told that it was not a problem. I was able to get water from Austin, a salesman, he was very nice. More

Great customer service and fast service. Serviced both of my vehicles in the same week and service was great Serviced both of my vehicles in the same week and service was great More