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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,603 Reviews

5,604 Reviews of Family Hyundai - Service Center

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January 14, 2023

Friendly and helpful service staff kept me informed of the progress on my car’s first scheduled service. Did not have an appointment but they were able to accommodate me this time. More

by CLANNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 16, 2023 -

Family Hyundai responded

It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

January 14, 2023

Great service representatives. Please upgrade your car wash service. Colin and Frank made the service request easy. More

by raybrown37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Jan 16, 2023 -

Family Hyundai responded

Ray, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 14, 2023

GREAT SERVICE ! ! Service advisor Tom listens to what you ask or tell him and makes sure it gets done. Very satisfied with dealership so far !! More

by HOARDERCONBOIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 16, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Tom and our team appreciate your business and hope to see you again soon!

January 14, 2023

Mike majors and his crew is top notch. We love the service department so much that we will only buy from Hyundai. Mike takes the time to talk to us and really listen to what we have to say More

by greeneclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2023

The salespeople at this dealership is very attentive and helpful. I am very happy with my experience at this dealership. More

by WHITLODL
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Family Hyundai responded

Thank you! Mayweather and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 13, 2023

I received timely and courteous that effectively resolved all of the reasons for my appointment. All staff were professional and knowledgeable. More

by Sonata2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonata Bartkus, Shannon Garreffa
Jan 14, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Michael, Sonata, and Shannon delivered such a great experience!

January 13, 2023

The service was excellent and speedy. 2 thumbs up! Everyone was professional and very nice. More

by Wpayne8712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2023 -

Family Hyundai responded

Thank you! Mike, TJ, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 13, 2023

Good job very efficient very quick. Mike took his time explaining the issues we’ll done More

by IVWRTNG22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonata Bartkus
Jan 14, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. Mike, Scott, and Sonata work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 13, 2023

Took my car in for an oil change and for a minor recall and the service was fast and friendly! The service rep explained everything they did and what was expected for my next scheduled maintenance. More

by RSS248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 14, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

January 13, 2023

The waiting area needs major work. The chairs were filthy. They had dust, dirt, and old stains in them. These need to be replaced asap while the construction is taking place, therefore More

by Ashley Doss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 14, 2023 -

Family Hyundai responded

Ashley, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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