Family Hyundai - Service Center

Family Hyundai was able to squeeze me in for an oil change without an appointment. They also performed a software update per a recall issued. They also rotated the tires, balanced thetires, and put air change without an appointment. They also performed a software update per a recall issued. They also rotated the tires, balanced thetires, and put air in the tires. Overall, great service. More

It took a little time but it’s done and I’m happy it’s working well. working well. More

Very understanding and nice. Always give me great service! Crystal is really nice, and took really great care of me and what I needed! Thanks so much! Always give me great service! Crystal is really nice, and took really great care of me and what I needed! Thanks so much! More

Always friendly and accommodating. Would recommend them to others. Actually already have they just purchased a car from you Would recommend them to others. Actually already have they just purchased a car from you More

Colin is the “Best” service representative ever! !! He is always so courteous, thoughtful and helpful! Mrs. Brewer-Baker !! He is always so courteous, thoughtful and helpful! Mrs. Brewer-Baker More

I came in for a tire service and it was half done, very poor service. I dropped my vehicle off around 1:00 pm because I had one flat tire and low tire pressure in another, so I came back in 4 hours because poor service. I dropped my vehicle off around 1:00 pm because I had one flat tire and low tire pressure in another, so I came back in 4 hours because I received a message that my vehicle was ready for pick up. After calling the service department several times and not getting answer and for me having to call the sales department to transfer me to the service department to finally get a answer to make sure that car was good to go. When I arrived to the dealership I went in to pick my my keys I noticed the same tires that had a flat was looking very low. As I was looking at the tire I noticed it was leaking air so I went ahead and check the other tires and the tire that had low tire pressure it had a nail inside. So I went inside and waited about 15 until I was able to speak with the lady who took my information when I first come to drop my car off. Once I was able to speak with somebody about the issue I was instructed to pull the car back into service and I was told that they were able to fix the tire that flat because the tire had a nail inside and that the other tires were fine. After I showed them that the tire was leaking air and the tire had a nail in it, I was told that because they close in 5 minutes that all they can do is put my spare tire back on and order the tire that I need for my vehicle. When I purchased the Tired Protection plan for my vehicle I would be able to utilize my protection plan as needed, is not the first time I had a issue with trying to utilize my protection plan. I was recommended to the this dealership by loyalty customers and employees and I not happy with the service that I am receiving. If I would have taken the employees word on my vehicle being good to drive I would have been stuck on the side of the road, All because of not completing the job properly. More

I have purchased several cars from Family Hyundai and have always experienced excellent service. They receive an excellent rating. have always experienced excellent service. They receive an excellent rating. More

Professional, courteous, and quickly took care of my auto/engine issues. Crystal explained what was done. The level of care was good to have. I strongly recommend this service team and Crystal’s efforts auto/engine issues. Crystal explained what was done. The level of care was good to have. I strongly recommend this service team and Crystal’s efforts. Thank you More

Family Hyundai has always been great with service to our two vehicles. All the people there are great. two vehicles. All the people there are great. More

Because of all the work that is being done it’s kind of hard to be come comfortable. I realize it will all be done soon. Then it will be great. Matt Is a great guy. He does a good job keeping us informe hard to be come comfortable. I realize it will all be done soon. Then it will be great. Matt Is a great guy. He does a good job keeping us informed about what is happening. More