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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,601 Reviews

5,601 Reviews of Family Hyundai - Service Center

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January 25, 2023

Service writers need more help. Otherwise service was very good. Will not let them was my vehicle again. It left big black streakes on my hood. More

by VER53
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

January 25, 2023

The service at the dealership was very helpful, patient, informative and answered all my questions More

by howydar62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

January 25, 2023

My spouse had it with buying used cars but family Hyundai eased her worries. We started with Hyundai left but will most likely stay with Hyundai now More

by ccurtin68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 25, 2023

I was very happy with the service experience from the time I dropped off my car to when I picked it up which is why I would recommend to any Hyundai owner to bring their vehicle to Family Hyundai. My onl More

by paulymags4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Jan 26, 2023 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Jan 28, 2023 -

paulymags4 responded

Thank you for your quick follow up response. I really appreciate it. I will reach out to you directly. Please let me know who I should ask for when I call. Thanks again!

January 24, 2023

Friendly and fast above and beyond cleanning the car and letting me know whe it was done More

by donnieschmidt70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Donnie, please let us know.

January 24, 2023

Family friendly dealership. Good sales people, good service people We purchased our last five cars here. I expect to purchase my next car here too. More

by mrack178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jan 25, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 23, 2023

Dealership was clean, service on my vehicle was quick and well done, and customer service was excellent More

by MIRANDATACCOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Taccola
Jan 24, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Miranda, and don't hesitate to let us know if we can be of further assistance.

January 23, 2023

Dealer has been great been going there since 2002. Have had excellent service, sales staff and all employees! More

by Rjoneserin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Joe Panici
Jan 24, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

Jan 24, 2023 -

Rjoneserin responded

Family Hyundai had been a great Dealership! I have going there since I moved in around June 2002. Always have my car serviced there, purchase four vehicles there and will continue. Great service professional staff and great people to work with. Ray J

January 22, 2023

Family Hyundai was able to squeeze me in for an oil change without an appointment. They also performed a software update per a recall issued. They also rotated the tires, balanced thetires, and put air More

by RR1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jan 22, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

January 22, 2023

It took a little time but it’s done and I’m happy it’s working well. More

by SDOWNEY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 23, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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