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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,601 Reviews

5,601 Reviews of Family Hyundai - Service Center

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January 28, 2023

Got oil change and a wheel rotation. Everything was done fast took less than a hour. My only complaint is that who ever was the porter that parked the car out front did not return the se More

by MSEDLAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 29, 2023 -

Family Hyundai responded

Thank you for the detailed review of the service department. We will share your comments with them. Please don't hesitate to let us know if we can be of further assistance.

January 27, 2023

Great service from Tom and his crew. Really appreciate everything. They always take care of me. Thanks again ! More

by CITY1999M46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 29, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

January 27, 2023

Amazing service! !! I didn’t wait long at all! Everything was fixed as discussed. My windshield wipers were replaced which was needed in addition to my oil change serv More

by ETHOLIAHOLMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan helped as well! Super awesome.
Jan 29, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 27, 2023

My visit to Family Hyundai went very well . I was pleased with the attention that they gave to servicing my car. More

by NEALTAMMY4790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 29, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 27, 2023

They were very courteous and professional and attentive to me. Answered all questions and very informative. More

by LJHOLETZKY1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jan 29, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 27, 2023

The staff was very friendly. The service was completed in a very timely fashion and very satisfying. More

by precious1270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 26, 2023

Service was fantastic. Tom Salin in service was so very helpful and polite and explained everything More

by beg647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 26, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Tom and our team. We're glad to hear we delivered such a great experience!

January 26, 2023

I like this dealership and all, but service center said my tire couldn’t be repaired when a nail was in it. So I had to get a new tire, only positive thing is that I didn’t pay over $300 for it. I wasn’t g More

by Ronni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Family Hyundai responded

Ronni, Thank you for taking the time to share your feedback with us. Mark and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 26, 2023

Good service and reliable-always like Family Hyundai for all our service needs and continue to go there More

by TMCD6877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jan 26, 2023 -

Family Hyundai responded

We are very happy to hear Michael and Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2023

They try to get you in and out as quickly as possible. They explain the work that needs to be done so you understand. This is an excellent crew at this dealership. More

by BARBARBZIELINSKI20033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Casey
Jan 26, 2023 -

Family Hyundai responded

Barbara, Thank you so much for your excellent review! We are so glad that Matthew had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

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