Family Hyundai - Service Center

Busy yet responsive. Knowlegeable and efficient. Able to resolve my issues quickly and deals on my behalf with the warranty companies. Knowlegeable and efficient. Able to resolve my issues quickly and deals on my behalf with the warranty companies. More

Excellent problem solving and mechanical ability. I always feel that my car will be done right. Communication is a little on the light side. I know car companies are short staffed. Somehow, the c I always feel that my car will be done right. Communication is a little on the light side. I know car companies are short staffed. Somehow, the customer should be kept more in the loop. Overall, they do a great job. More

Everyone was friendly and the experience was great. No issues Tom is great always easy to work with him. Plus the service team kept me informed and my car was ready quickly. No issues Tom is great always easy to work with him. Plus the service team kept me informed and my car was ready quickly. More

Service department very professional, courteous, handled my engine issues quickly. Crystal was very prompt and helpful explaining what was happening and how it was resolved. my engine issues quickly. Crystal was very prompt and helpful explaining what was happening and how it was resolved. More

Honestly, we have had some disagreements with the service center that were mainly related to delays regarding parts and contacting the right party for approval. However, the service staff (Tom, Colin, Mike) center that were mainly related to delays regarding parts and contacting the right party for approval. However, the service staff (Tom, Colin, Mike) definitely went aboveboard regarding addressing our concerns and ensuring our vehicle was properly repaired. I would recommend this facility for vehicle maintenance. More

I was told my car had been towed from the dealership the day before. I panicked that my car has been stolen again. I called multiple times trying to talk to someone and left a voicemail. in the end, I got a day before. I panicked that my car has been stolen again. I called multiple times trying to talk to someone and left a voicemail. in the end, I got a text message saying “sorry for the confusion.” A situation like that should’ve had the manager calling to be very apologetic. I have less than positive interactions with his dealership over the years and will likely not be returning. More

Great service. Very progessional. I was kept well informed about progress on vehicle during my wait. Very progessional. I was kept well informed about progress on vehicle during my wait. More

Tom is service was great in getting our cars back to us so quickly after having oil changes on both cars! so quickly after having oil changes on both cars! More

Worst service center in the entire south suburbs. Brought my truck in about 17 times since I bought it BRAND NEW a YEAR AGO AND ITS STILL GOING BACK. Brought my truck in about 17 times since I bought it BRAND NEW a YEAR AGO AND ITS STILL GOING BACK. More

They are very nice the service was great cleaned my car while the snow was on it and the was very fast while the snow was on it and the was very fast More