Family Hyundai - Service Center

Keep ordering the wrong part and wasting my time by going there multiple weeks. They called me after I dropped off my car that I missed and then they don’t answer my call or texts after. there multiple weeks. They called me after I dropped off my car that I missed and then they don’t answer my call or texts after. More

Waited 1 hour and 42 minutes to get my oil change done, which didn’t include a car wash because the temperature was too cold which didn’t include a car wash because the temperature was too cold More

Good and fast for an oil change without an appointment in the early morning. Thank you the early morning. Thank you More

They aren't the friendliest most approachable staff in the service dept. They could be more customer friendly the service dept. They could be more customer friendly More

Very friendly employees the service area was extremely clean they took my car in immediately and completed the service in a timely fashion clean they took my car in immediately and completed the service in a timely fashion More

I was left for 2 hours in the waiting room and they said it's my fault because I didn't check on my car when I returned from breakfast. They never told me car was completed. They took me for an oil change it's my fault because I didn't check on my car when I returned from breakfast. They never told me car was completed. They took me for an oil change eventhough i didn't have an appointment. They told me I couldn't get tires rotated because I needed 3 new tires. They fix lock on trunk for recall. However my inportant product improvement campaign from the manufacturer was not done...it states hyundai will at no cost perform a software update and provide extended warranty for 10 years or 120,000 miles I have a lifetime warranty already. I didn't receive Knock Sensor Detection System. I am not happy with my visit this time. My service person was Bryan. More

Service at Family Hyundai is outstanding. Tom has excellent customer service skills. Always a pleasure to have my car taken care oh here. Tom has excellent customer service skills. Always a pleasure to have my car taken care oh here. More

Colin is always kind and attentive to customers. Overall the dealership is good and I would recommend to others. Overall the dealership is good and I would recommend to others. More

The service department was excellent. I was greeted immediately and I was treated courteously and professionally. Great job. I was greeted immediately and I was treated courteously and professionally. Great job. More

The people are friendly and knowledgeable. They took very good care of me when I took my car in for repair and kept me informed about what was happening. They took very good care of me when I took my car in for repair and kept me informed about what was happening. More