Family Hyundai - Service Center

The wait times are way too long from leaving the vehicle or picking up. There’s always a long wait time. I’ve been here more than 5 times. However, Colin is always very polite and professional when working or picking up. There’s always a long wait time. I’ve been here more than 5 times. However, Colin is always very polite and professional when working with customers and maintaining his cool. This dealership is very lucky to have him. Just needs a lot of work with their logistics. More

The service team handled my unexpected engine issues quickly and professionally. I’ve had a couple of issues with my engine and each time they did a great job of handling it. quickly and professionally. I’ve had a couple of issues with my engine and each time they did a great job of handling it. More

Getting an oil change took just over an hour without an appointment. Come early to get in. appointment. Come early to get in. More

My car was taken care of in a timely manner. My car was washed and looked like it never left the showroom. My car was washed and looked like it never left the showroom. More

Can never reach them by phone. Always have to come in person to make a appointment. Always have to come in person to make a appointment. More

Everything was great service I appreciate the honesty went in there for electrical problem thank u went in there for electrical problem thank u More

I prefer this location because it's close by home. Easy to make make appointments. Easy to make make appointments. More

They seem to be a bit short staffed. I needed a new engine, and it took a week for them to evaluate the car. From there another week to communicate the information to Hyundai Corporate. I needed a new engine, and it took a week for them to evaluate the car. From there another week to communicate the information to Hyundai Corporate. During those two week the service rep was not timely in providing text updates. I called in and waited for over 30min, sometimes without speaking to someone because the call would hang up. Once the engine was in, the work took a little over a week to be completed. At the time of pick-up, no service person was available to walk me through all of the work and findings which was not appreciated. I called the following day and received a timely response. All in all, the service quality seems to be there but seems to be a bit over shadowed by the lack of hands on deck. More

It took four visits to correct the issue I had with th forward looking radar forward looking radar More

Great service! Colin, gives first class service. I was in and out within the an hour. Colin, gives first class service. I was in and out within the an hour. More