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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,598 Reviews
Call Service Center (708) 444-7100

5,598 Reviews of Family Hyundai - Service Center

Sort by
March 06, 2023

The service help were great. Crystal did do great and communication was great. Thank you More

by REGGGRIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Mar 06, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Crystal was able to help, and we hope to see you again!

March 06, 2023

Ricky was my salesman and he was phenomenal. Very personable, and extremely helpful during and after the sale. He was extremely knowledgeable and made my husband and I feel confident in our choi More

by MEG.SCHUMACHER91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

Family Hyundai responded

Meg, It's great to hear that Ricky was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

March 06, 2023

Good communication picked up when I called everything came out and they got me in when nobody else could. More

by regantr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt was nice
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Mar 06, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that TJ met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

March 06, 2023

Everyone was friendly. The process was very efficient. I would recommend you facility to friends More

by CSTEELE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not have the persons name with me but he should Receive all the credit
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Mar 06, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 06, 2023

Michael, the service manager was instrumental and ensuring the job was done right, this has been very consistent! More

by tonyg94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2023 -

Family Hyundai responded

Thank you so much for your kind words, Tony, and for taking the time to leave us this wonderful feedback!

March 05, 2023

No one answers phone in service. They even said they know no one is answering the phone. More

by mcmahon5829
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Mar 05, 2023 -

Family Hyundai responded

Thank you for your review. We’re sorry your experience didn’t go as planned, and we’d like to address these issues with our team. If it's possible, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 05, 2023

Every thing went great oil change burn head light and door ajar stays on all the time They fixed every thing great customer service thank u More

by MIKEHAMMAD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Mar 06, 2023 -

MIKEHAMMAD7 responded

Thank u

March 05, 2023

My car was completed and done in a timely manner. Hyundai kept in touch with me to let me know the status of my car. thank you Crystal and team. More

by drbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
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Mar 05, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Crystal and our team. We're glad to hear we delivered such a great experience!

March 04, 2023

Everyone there from service to mgt are wonderful. Very good service will recommend to anyone More

by davidmasada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Report | Print
Mar 05, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

Apr 13, 2023 -

davidmasada responded

Thansk everyone

March 04, 2023

Customer service has been Great, since being a customer as of 2005! Keep up the great work! More

by shenikiahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Mar 05, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

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