Family Hyundai - Service Center

Great service by the Service Advisor. The only issues I have was problems with the radio volume going out when I tried to call out. Luckily I was down the street and returned back to the The only issues I have was problems with the radio volume going out when I tried to call out. Luckily I was down the street and returned back to the dealership when the radio was reset and it happened again. The major issue and the reason for the low marks was the right rear tire lug nuts were not tighten finding one on the ground of my driveway. I checked the remaining nuts and found another one loose. Luckily this occurred at my residence and not while driving on the highway back home. I immediately contacted the Service Advisor, I have a return visit to the service center Mar 21, 2023. More

I have been a loyal Family Hyundai customer since 2007. I would highly recommend to everyone I know. I would highly recommend to everyone I know. More

Family Hyundai is family friendly and do quality service they do not keep you in there all day to be a dealership. they do not keep you in there all day to be a dealership. More

I thought the dealership was very friendly and very quick with the services that I received on my vehicle with the services that I received on my vehicle More

I brought my car in for the fourth time to fix the same issue. I needed it back on Saturday after dropping it off Friday. No one called me and it wasn’t fixed. I picked up the car from a salesman issue. I needed it back on Saturday after dropping it off Friday. No one called me and it wasn’t fixed. I picked up the car from a salesman More

Timely, prompt and informative I was glad you accommodate the request for valet service Thanks the request for valet service Thanks More

My only problem is how difficult is to make appointments, it takes several days to be able to come for service. One more thing, it took 3 visits and about $600.00 to figured out what the problem was with th it takes several days to be able to come for service. One more thing, it took 3 visits and about $600.00 to figured out what the problem was with the engine light on ☹ More

It took 3 days for the warranty company to be contacted about the car’s issue then it took another week for the adjuster to come see the car. I asked for a loaner for 11 days and was told there were none. about the car’s issue then it took another week for the adjuster to come see the car. I asked for a loaner for 11 days and was told there were none. So I had to reset a car for 11 days then was given a loaner. The service department is not good at answering the phone as I had to call multiple times to get an update on my car. My car was at the dealership for 25 days. More

They provide great service and reasonable prices. I have had excellent dealings with Colin and Crystal. I have had excellent dealings with Colin and Crystal. More

Service has always been first rate. Thankfully. I’ve been to other places, but none better than this location Thankfully. I’ve been to other places, but none better than this location More