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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,598 Reviews
Call Service Center (708) 444-7100

5,598 Reviews of Family Hyundai - Service Center

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March 18, 2023

Took my vehicle in to check for engine noise & door lock switch not working. My service tech Collin Simmons did an outstanding job of getting my car looked at by technician as well as keeping me updated as More

by TMCHUGH426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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Mar 19, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 18, 2023

The one thing I liked about the service there was that there was no additional waiting, other than what was promised to do the job. Staff is always courteous and gets the job done in a timely manner. More

by KRISTINAMALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
Mar 19, 2023 -

Family Hyundai responded

Thank you, Kristin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 18, 2023

Really awesome staff, and I am super happy with my purchase! Will be coming back and recommending! More

by nknatalia18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 18, 2023

Great fast service very polite professional nice attitude loved that they speak Spanish awesome friendly More

by ARTUROARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spanish speaking girl forgot her name sorry
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Mar 19, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 18, 2023

Quick check in…give good maintenance instructions…work done fast and they contact me when it’s ready for pick up. More

by SLIMGUYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 18, 2023

Appreciate the warranty they offer- happy to do business here and always feel well taken care of. More

by stephanietamayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Watson
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Mar 20, 2023 -

Family Hyundai responded

Thank you, Stephanie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 18, 2023

Bryan, the service advisor was friendly and courteous. Service area was clean, bright and roomy. More

by RONNIE.BEHR.1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
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Mar 20, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Ronnie. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 18, 2023

My first time going to this dealership and had a good first impression. I will definitely be back. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Casey. 5 stars
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Mar 20, 2023 -

Family Hyundai responded

It has been a pleasure serving you, Ron. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

March 17, 2023

Best service department I have ever worked with. Aldo is awesome! I would send everyone I know to Family Hyundai :) More

by THERESA.TACCOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Taccola, Eric Kratschmer
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Mar 19, 2023 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Theresa, and look forward to your next visit.

March 16, 2023

The staff was very welcoming and knowledgeable they provided me with and all around great service More

by lesterS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Mar 16, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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