Family Hyundai - Service Center

I went to family Hyundai for a recall, they got me in and out in under an hour and a half. I plan to come back for my next purchase in 3 months out in under an hour and a half. I plan to come back for my next purchase in 3 months More

The staff took great care of me and provided a loaner car until mine was fixed until mine was fixed More

Kenneth B, did an excellent job helping me with a software update. I appreciate his customer service skills, thank you! software update. I appreciate his customer service skills, thank you! More

They was professional and timely in getting my car done. I will definitely go back there again to get my car servided I will definitely go back there again to get my car servided More

Service was good, Crystal was nice, communication was slow, price was high and didn’t understand all of the repairs needed slow, price was high and didn’t understand all of the repairs needed More

Brian our service manager was extremely nice and helpful. He kept us updated on the status of our car and went beyond to help when we came to pick the car up. He kept us updated on the status of our car and went beyond to help when we came to pick the car up. More

Excellent service and very courteous. Work is always performed on a timely basis. Collin in great. Work is always performed on a timely basis. Collin in great. More

Excellent service I can’t see taking my vehicle anywhere else everyone is so friendly and helpful and explain everything in detail what is going on with my vehicle. Brian and KB are great! else everyone is so friendly and helpful and explain everything in detail what is going on with my vehicle. Brian and KB are great! More

I wouldn’t say the dealership is bad but what I would say is that Hyundai basically lies to consumers. I bought mine in June of 2022 and was give a packet of the “complimentary” maintenance they give you the is that Hyundai basically lies to consumers. I bought mine in June of 2022 and was give a packet of the “complimentary” maintenance they give you the first 30k mikes. When I got to dealership and he looked up my purchase I was told I didn’t have any service agreement. I said this is complimentary for Hyundai. And he said. “Well yes, but you prepay for it when you buy the car”! So I said it’s not complimentary then. He said no not really. I bought the Hyundai because of their impressive warranty. I certainly hope the “Complimentary Maintenance” isn’t a sign of bad things to come. I waited 18 months for this car!😕 More

Quickly diagnosed the problem ,provided a solution and maintained communication. Very friendly ,polite and professional. maintained communication. Very friendly ,polite and professional. More