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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,596 Reviews
Call Service Center (708) 444-7100

5,596 Reviews of Family Hyundai - Service Center

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April 01, 2023

Bryan was professional. The courtesy driver was friendly. The service took the time suggested at checkin More

by JEAN.MCLAUGHLIN.321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan, courtesy driver (name unknown)
Report | Print
Apr 03, 2023 -

Family Hyundai responded

Jean, thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 01, 2023

Great service always friendly and helpful. They work hard to ensure the customer is taken care of and satisfied. More

by TWAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken in service Department
Report | Print
Apr 03, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 01, 2023

I have always had prompt, courteous service at Family. Wish I could a afford a new one. More

by SASORLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
Apr 03, 2023 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 01, 2023

Es buen trato y responsable el tiempo dicho fue el esperado y muy amables gracias More

by Gabrielbecerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Family Hyundai responded

Thank you, Gabriel. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 01, 2023

Brought car in took exactly about 1 hour to complete the job just like it was promised. More

by GRUCELANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Apr 03, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

April 01, 2023

Polite service, welcoming and let you me drop my vehicle off. I was able to pick up my vehicle from the cashier and she was pleasant as well. More

by Latoyafields82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young man
Report | Print
Apr 03, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 31, 2023

Very fair, didn’t take very long for my oil change! They called immediately to tell me my car was ready More

by ROCHE399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer, Sonata Bartkus, Shannon Garreffa
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Apr 01, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 31, 2023

I like the fact that everybody was very attentive as soon as we arrived. Mayweather took very good care of us and assured us that we would find something nice! I’m very pleased with Hyndai thus far and this More

by Tamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Romero
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Apr 01, 2023 -

Family Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 31, 2023

Always satisfied with any service that was performed at Family Hyundai. I appreciate the free car wash service also! More

by Jhalpin322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 31, 2023

OMG! What can I say excellent service! I had to drop my car off and was offered a drop off and pick up. Brought my car in for one thing and mentioned anot More

by The blessed One
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal, Frank the driver, Ken in service dept.
Report | Print
Apr 01, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

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