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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,595 Reviews

5,596 Reviews of Family Hyundai - Service Center

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April 13, 2023

They were promot for my service appointment and throughout and the work was completed in a timely manner. More

by rdanczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Apr 14, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 13, 2023

Gets the job done in a timely manner, although it took a week to get the part for my vehicle More

by DAWNJERAYE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal
Apr 14, 2023 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 13, 2023

The maintenance employee was bad with me and didn't take my comments seriously.. I think his name is Keen More

by Aymanalhussan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 12, 2023

Very informative of the work they do. Usually pretty quick with service. Very kind workers More

by MEGJIMENSALATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Apr 12, 2023 -

Family Hyundai responded

Meg, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 12, 2023

Mayweather was the salesperson I worked with and was very kind and patient. I was referred to him through another happy buyer and glad I was. He made sure I was able to test drive every car I was interested More

by MEAGANEAMOORE16
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mayweather met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

April 12, 2023

I love the way they are very pleasant and quick about service. This place is wonderful and the guy I truly forgot his name who serviced me that day was wonderful ❤💖8 More

by DOROTHYJACKSON0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Apr 12, 2023 -

Family Hyundai responded

Dorothy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 12, 2023

I asked for my roof bars to be taken off and the car to be detailed when I bought the car. Those things weren't done.So when I came in for my ceramic coating they said that they would take care of those th More

by NBUDA1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Keller
Apr 12, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

April 12, 2023

Service advisor was very professional and helpful. Completeted service in a reasonable amount of time and they also washed and vacumed my car! More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Begeske. (5 stars)
Apr 12, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Ken and our team. We're glad to hear we delivered such a great experience!

April 12, 2023

I'm so glad I came to Family Hyundai. I will never go back to World Hyundai. Your service and service people were great More

by ARMENTHAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal, K.B., Eric Kratschmer
Apr 12, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric and Crystal met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

April 12, 2023

Service advisor was very professional and helpful. Service was completed in a reasonable amount of time and my car was washed and vacumed. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Begeske. (5 stars)
Apr 12, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Ken and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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