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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,632 Reviews

5,632 Reviews of Family Hyundai - Service Center

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November 14, 2024

Rep was VERY attentive and polite (better than the sales department). He also kept me updated. Service performed with no problems. More

by DIECY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 14, 2024

Jo Anne at the Tinley Park location was amazing ! She was very attentive and efficient with her customer service. My wife and I loved her service More

by NICHOLAS.MALVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jo Anne
Nov 14, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

November 14, 2024

Family Hyandi staff always friendly and informative. The location is clean always. I like coming there. More

by sweetlady45me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

I forgot service person name,yet was great,kept me in the loop.Great people person and engerjec More

by Nschroers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Her name not there
November 13, 2024

Time after time Family Hyundai has exceded all my expections! I can always count on them with all of my car repairs! As well with all departments. Service has just completed. Ray J More

by Rjoneserin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Pellizzeri
Nov 14, 2024 -

Family Hyundai responded

Thank you so much for your kind words, Ray, and for taking the time to leave us this wonderful feedback!

November 13, 2024

We are very pleased with our purchase and the service we received at our first visit! More

by p.gira72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Nov 14, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

November 11, 2024

Jo Ana was the best. She went above and beyond to help me with the repairs of my struts and shocks. She advocated for me for Hyundai to help me cover the expense of my s More

by Fina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Ann Gonzalez
Nov 12, 2024 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 07, 2024

Jo Ann was right on top of everything I asked her about. Great service!!!! I would recommend everyone. More

by ALFYKES63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoAnn
Nov 07, 2024 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 06, 2024

Ken kept me updated and helped me with the issues I needed to be checked More

by jnzgram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken, service department
Nov 07, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

November 06, 2024

the people that I dealt with were friendly informative and understanding to my needs both immediate and long term the car was fixed within the time given and the first time and the cost didnt hurt too muc More

by KIRKSEYDUANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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