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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,247 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,247 reviews

March 14, 2025

Was completely ignored for about ten minutes with exception of the valet who put paper floor mats telling me to “get back” when I approached him. Employee who did finally greet me apologized for the More

by TFORTUNA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who helped me
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Mar 16, 2025 -

Family Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 14, 2025

The staff is very friendly. The dealership is clean and has a comfortable waiting area for the service center. More

by Cathy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the woman’s name but she was very nice!
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Mar 16, 2025 -

Family Hyundai responded

Thank you so much for your kind words, Cathy, and for taking the time to leave us this wonderful feedback!

March 14, 2025

Very polite and helpful Caring and give support and understanding Very knowledgeable of what he knows More

by sheila.swift64
Recommend Dealer
Yes
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Mar 16, 2025 -

Family Hyundai responded

Thank you so much for your kind words, Sheila, and for taking the time to leave us this wonderful feedback!

March 14, 2025

Colin worked very hard on the fix on my Granddaughters car and kept us informed on progress More

by Charles Paulas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Family Hyundai responded

Thanks, Charles, for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 13, 2025

Very good customer service love this place. Definitely recommend this place to someone looking for nice reliable car. More

by BAKERJAMAL882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Family Hyundai responded

Jamal, Thanks for sharing your thoughts about your experience with Family Hyundai. Larry, Colin, and our team appreciate your business and hope to see you again soon!

March 13, 2025

Good service is done, they do complete multiple points inspection and let you know of any potential issues. More

by WEB_STARS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Mar 16, 2025 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 13, 2025

Family Hyundai is always accommodating fast,professional,friendly,We purchased 3 cars from Family Hyundai. More

by Pammy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Family Hyundai responded

Pammy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai, again!

March 12, 2025

Colin did a great job letting me know the parts were in, scheduling an appointment and keeping me updated on the progress the repairs More

by RICHARDSCHOPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Richard, please let us know.

March 12, 2025

The service was under what time they told me it would be. Communication was top notch. Job well done!!!! More

by CPETRIE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 12, 2025

Good service. Took a long time to get me back my car. Had to go to work that day More

by PCGG0124
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Family Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

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