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Family Hyundai

Tinley Park, IL

4.4
8,785 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,785 reviews

January 31, 2021

service area was very very clean.Tom Salin in service was very polite and explained everything very well and was very helpful. It was a great experience More

by beg647
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 01, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback regarding your experience with Tom in our service department!

January 31, 2021

This dealership is the most clean and reliable place to go for service on your vehicle it does not take all day and the waiting room is very comfortable coffee and bread rolls are served More

by GLARSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 01, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

January 31, 2021

My wife and I have purchased several Hyundai vehicles at Family Hyundai the last 3 or 4 from Larry, he had always treated us with respect and integrity. He is a great asset to the Family Hyundai family and More

by Mah1160
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Feb 01, 2021 -

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Larry, and it was a pleasure having you at the dealership. We appreciate your review!

January 31, 2021

Have been dealing with this dealer for 12 years and had super experiences each time. All the people in those years have went above & beyond. More

by POLICE158
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Feb 01, 2021 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance!

January 31, 2021

Continued great customer service. No worries when it comes to getting things done. From the Service Dept to Sales, I can count of the team to get it done. More

by kfjenkin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 31, 2021

What more can I say Great work Family Hyundai This Service Department always goes over and beyond to take all my services Needs. Thank you 😊 More

by charleeb68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Feb 01, 2021 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

January 30, 2021

The dealership was very warm and welcoming. I was assisted right away, and with a smile. It was clean which was very important to me. More

by georgebadger32
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Family Hyundai responded

Thank you, George, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 30, 2021

Mark Ott was my salesman at Family Hyundai. He was an absolute professional in every way. Mark had great knowledge about the cars and options and answered all my questions. I would highly recommend him More

by mark60430
Recommend Dealer
Yes
Employees Worked With
Mark Ott
Feb 01, 2021 -

Family Hyundai responded

It's fantastic to hear, Mark, that Matt provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

January 30, 2021

Everyone was AMAZING from speaking with Courtney from internet to getting in front of Adam HE ROCKS !!! To Deneshua in the insurance department You all definitely made us feel like FAMILY NO stress More

by EJMILLER362
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney, Joe Panici
Feb 01, 2021 -

Family Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

January 30, 2021

Every time I visit Colin Simmons for service at Family Hyundai I’m greeted warmly and professionally. The quality of the service is great, and Colin makes it a pleasant experience. More

by jerryf0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Family Hyundai responded

Thank you, Jerry, for your business and this review. We're happy to hear Colin is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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