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Family Hyundai

Tinley Park, IL

4.4
8,909 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,909 reviews

March 21, 2021

Mark Ott was great he didn’t pressure me into anything. Gave me the best deal and super friendly. I would recommend Mark and Hyundai Family to everyone. More

by JESSIELEYVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ott
Mar 22, 2021 -

Family Hyundai responded

Thanks, Jessie, for sharing your thoughts about your experience with Mark here at Family Hyundai. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle!

March 21, 2021

excellent service. I was there the estimated time for the recall repair and mileage service needed. Staff was friendly and asked questions about the car to see if it was working properly. More

by ENEANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 21, 2021

I was disappointed that Al would not leave his mask on when we were in his office with him. It made me uncomfortable. Otherwise everyone was great! Al was super friendly, don’t get me wrong...but should r More

by fitch918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Mar 22, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new vehicle! Thank you, also, for your feedback on wearing a mask. We will certainly remind our staff how important it is to wear one correctly.

March 21, 2021

Family friendly and great customer service. I will recommend anyone to go to Family Hyundai. My experience was awesome. I loved the vehicle I chose. More

by TGAVIN068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Family Hyundai responded

Thanks for your feedback on your recent sales visit to Family Hyundai. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 21, 2021

I always come out to Family Hyundai when there is something wrong with my car I purchased my car from there and always bring it back for everything oil changes and tires, staff is very friendly . More

by tracy_harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Family Hyundai responded

Thank you, Tracy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 21, 2021

A+ Experience. I really don't like new car shopping because dealerships are usually pushy. Not the case here, everyone was very friendly and helpful. More

by JAF2650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman, Joe Panici
Mar 22, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new vehicle!

March 21, 2021

I arrived for my appointment for service and was checked in shortly after I arrived. I waited for my car and it was ready within the estimated time. I’ve never been disappointed when I’ve had service done o More

by MARILYN.ZACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krzis Czapka
Mar 22, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We're always happy to help.

March 19, 2021

I had to make an unplanned visit to the dealership to address a tire pressure issue I was experiencing. I called and spoke to someone in the Service department and they said to come on in. It was a good More

by mrresults
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

March 19, 2021

Excellent service I was completely satisfied was in and out withen a hour I would definitely recommend this to all family and friends it's been a great experience More

by GLARSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Mar 21, 2021 -

Family Hyundai responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

March 19, 2021

Chris was my salesperson and he was amazing he helped through the whole process perfectly. It couldn't have went and smoother and I will highly recommend them. More

by NWELSH96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Chris Powers
Mar 21, 2021 -

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Chris had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

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