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Family Hyundai

Tinley Park, IL

4.4
8,784 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,784 reviews

March 03, 2021

We were greeted by Ricky Gushi, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. Ricky was very informative and he was answering m More

by Kestas
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Family Hyundai responded

Thank you so much for your wonderful review and kind words for Ricky! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

March 03, 2021

Everyone at Family Hyundai was very friendly and helpful. Our salesperson, George "Skip" was great!! He got us the best deal on our 2021 Santa Fe!! More

by SHERRYDEVOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Mar 04, 2021 -

Family Hyundai responded

Thank you, Sherry, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Skip here at Family Hyundai.Congratulations on your new vehicle and if we can do anything else for you please do not hesitate to contact us.

March 03, 2021

The staff was very friendly and worked hard to get my vehicle back to me quickly while performing quality service. The vehicle was returned clean and well cared for. Thank you! More

by anne1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Mar 03, 2021 -

Family Hyundai responded

Thank you, Anne, for taking the time to leave us this fabulous review! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 02, 2021

No pressure sales, honest with the car information and facts. Would highly recommend, very good inventory, willing to work with issues to complete the sale. More

by BERNIE1955MENDEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Family Hyundai responded

Thank you< Bernie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 02, 2021

Tom is awesome. Tom is the reason we go to Family Hyundai to service our cars. No matter our problem Tom will find the solution. More

by Bobviravec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 03, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Tom and our team. We're glad to hear they delivered such a great experience, and we look forward to seeing you next time!

March 02, 2021

I had the best experience ever. The staff was extremely nice and knowledgeable. I will refer my friends and family to that dealership. I am a proud owner of a 2021 Hyundai Santa Fe. More

by HEALINGHANDS312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Mar 02, 2021 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your 2021 Hyundai Santa Fe! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 02, 2021

Everyone was courteous and professional. All my questions were answered and I felt secure in my purchase and all the extras that came with it More

by GFSMGR778
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Family Hyundai responded

Thank you for your review! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 02, 2021

My Car brakes got fixed. The guy helping me was supposed to call my warranty company to see if a pulley repair was covered. He told me, he tried calling and couldn't reach anyone. My car was there 4 more d More

by Robinspearmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan
Mar 19, 2021 -

Family Hyundai responded

Robin, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and apologize for the warranty information delay. We will share your comments with Bryan and our team, and we look forward to working with you again.

March 01, 2021

Mr, PJ Smith went above and beyond the duty of a salesman, He was polite, patient and listen to what I was interested in and worked with my budget and my needs which included color interior and pric More

by NELLOLIVIA1932
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Smith, Joe Panici
Mar 02, 2021 -

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 01, 2021

They were very professional and easy to work with. In addition, Mark followed up with a call to see if we were happy with the car which was greatly appreciated. He was very patient with us and found a More

by MERVIN5200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Ott, Joe Panici
Mar 02, 2021 -

Family Hyundai responded

We are very happy Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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