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Family Hyundai

Tinley Park, IL

4.4
8,786 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,786 reviews

March 05, 2021

Good service when I pulled in the garage. I waited an hour and a half to get my car back. My car was washed. I am pleased with my he service. More

by patrick thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Family Hyundai responded

Patrick, thank you for the 5 star review! We appreciate your business and our team looks forward to serving you again soon!

Mar 05, 2021 -

patrick thompson responded

You’re welcome.

March 04, 2021

The service department can be a better help in finding issues with your Vehicle only want to repair what you went in forDid you tell them you have more than one issues they tell you we are all booked swam More

by slickrick4049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Mar 22, 2021 -

Family Hyundai responded

Rick, Would it be possible to have someone from our management team reach out to you to discuss this? Thank you for your time, and hopefully, we can get to the bottom of this.

Mar 22, 2021 -

slickrick4049 responded

Yes

March 04, 2021

Had a tail-lightout. Tom got me in the same day I called and had me back out in less than an hour. I was very pleased. More

by NANCYPAROUBEK
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 04, 2021 -

Family Hyundai responded

Nancy, Thanks for sharing your thoughts about your experience working with Tom here at Family Hyundai. We appreciate your business and hope to see you again soon!

March 04, 2021

Everyone at Family Hyundai was very friendly and took good care of me. I am very happy with my purchase. Larry and Al were very helpful and knowledgeable. More

by dgonsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Larry and Al were able to help, and we hope you'll continue to enjoy your new vehicle!

March 04, 2021

Chris was pleasant he also changed my battery on my remote, let me know i had a light out in the back of my car. Only one thing i didn't understand they wash my car but didn't dry so i had to go in in More

by DEEGILLON52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service dept.
Mar 04, 2021 -

Family Hyundai responded

Thank you, Dee, for the kind words for Chris and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We will make sure your car is dried off in the future!

March 04, 2021

Please let the young lady that was in the Bay Area know that she should be wearing a mask when customers come in didn’t even see one around her neck. More

by POOBAH819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Mar 04, 2021 -

Family Hyundai responded

Thank you for your honest feedback! We will be sure to share your comments with the team, and we hope you will give us another opportunity to serve you.

March 04, 2021

It took a few weeks to get my issue resolved, but the service member; Mike, helped me out and was very courteous, and willing to have me come in when I was available. He ordered the part I needed and to More

by Mullbauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowic
Mar 04, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 04, 2021

Excellent service. TJ went above and beyond to make sure my car was taken care of. Colin always makes sure we are happy with our service. More

by GSXRGIRL1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad TJ and Colin were able to help, and we hope to see you again!

March 03, 2021

Very friendly and helpful. Polite. I was treated like a family member. Tom always goes out of his way to help, keeps me updated on the progress. More

by JOEJOHNSO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 04, 2021 -

Family Hyundai responded

Thank you so much, Joe, for your excellent review! We are so glad that Tom and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 03, 2021

All the employees were friendly courteous and helpful. They showed great knowledge of the products and assisted us in a areas. It was a pleasurable experience. Thank you! More

by RPROKASKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ott 5 Stars, Joe Panici
Mar 04, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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