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Family Hyundai

Tinley Park, IL

4.4
8,928 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,928 reviews

April 10, 2021

I recieved a promo to come to hyundai but upon my arrival I was not given the price that was quoted. on the promotion I should have been given an option in color selection of the car I brought but that's my More

by fashionpo1044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Osabuohien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Osabunohien
Apr 11, 2021 -

Family Hyundai responded

Hello, Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly.

April 10, 2021

Kristi,Is so nice friendly and great person who took Kristi, Is so nice friendly and great person who took the time and showed me the car I wanted. Also she helped me set up my car with all the new fe More

by LUSH724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Apr 10, 2021 -

Family Hyundai responded

Thank you for your review, Lisa! It's fantastic to hear that Kristi provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you, and we thank you for choosing Family Hyundai!

April 10, 2021

Ricky's energy level kept the whole process of our purchase moving along. He answered the many questions we had about the features of our vehicle and was a pleasure to work with! More

by steve.christianson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2021 -

Family Hyundai responded

We appreciate your review, Steve! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that Ricky was able to get you exactly what you needed in a timely manner. Thanks for choosing Family Hyundai!

April 10, 2021

Service tech was very professional. Everything was handled very well with the Covid mandate. Felt very comfortable. Family Hyundai will always be my go to service center. More

by CBSIKOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Osabuohien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2021 -

Family Hyundai responded

Thank you for your very kind review! We're so glad that you felt secure with our COVID-19 protocols--we work hard to provide a comfortable environment here at Family Hyundai. Please let us know if there's anything else we can help you with, and we look forward to working with you again!

April 10, 2021

Was greeted promptly. The car was sanitized. Matt, the Service Advisor was very helpful. I explained that we were going on a vacation in a couple of weeks. He called me over and Adam showed me that the ti More

by pheed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Casey
Apr 10, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai! It's great to hear that Matt and Adam could meet your needs. All of us at Family Hyundai hope you enjoy your vacation, and we look forward to serving you upon your return!

April 10, 2021

Colin gave me a convenient appointment and answered all of my questions thoroughly. He kept me informed about the service status. All work quality was excellent. More

by twallquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

April 10, 2021

Had a great experiences at Family Hyundai Ricky spent a great deal of time helping me make my choice and answering my questions and getting me a good deal More

by PHYLLIMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Apr 11, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 09, 2021

My agent was very helpful. Very professional. In and out in no time. the waiting area was very nice and clean which was good doing this virus. More

by RECYCLEDMOM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 09, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Tom and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 09, 2021

PJ was very helpful and friendly. He checked in with me after the sale to make sure I was happy with my purchase. PJ also followed up with me when it was heard to reach someone in the after market sales. H More

by latsyrc05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Smith
Apr 10, 2021 -

Family Hyundai responded

Thank you for your business and this review! We're happy to hear that PJ was able to go above & beyond for you to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 09, 2021

Everyone at the dealership was great to work with...from my first phone call with Kelly to working with Jackie on the purchase of my new car the whole experience was very enjoyable. More

by NICOLE.L.NEUMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman, Joe Panici
Apr 10, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Nicole! We're glad to hear Kelly, Jackie, and the rest of our team delivered such a great experience!

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