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Family Hyundai

Tinley Park, IL

4.4
8,928 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,928 reviews

April 15, 2021

Mayweather Shorter was very helpful getting our brand new car into service quickly. He went out of his way to contact us when he found out about our issue. Colin Simmons handled the repair and the communicat More

by TBOGAN55
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 15, 2021

No issues with the service department at Family Hyundai. Courteous service people are at the ready whenever I bring my car to Family Hyundai. Thanks. More

by BIGHOMIE0720
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 15, 2021

This is the best dealership. I have been a loyal customer for over 15 years and will continue to come back and refer them to anyone who is in the market for a new or used car More

by CAHASSEL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Joe Panici
Apr 15, 2021 -

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 15, 2021

Great dealership Every aspect of the business is Great dealership Every aspect of the business is top-notch we have purchased 5 vehicles there will never go anywhere else. Best dealership in Il More

by sm6080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Joe Panici, Eric Kratschmer
Apr 17, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

April 14, 2021

Came to dealership for an oil change and tire rotation, I did not have an appointment and they performed the necessary service in a timely manner. Always friendly and efficient. More

by LEFTY460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Casey
Apr 14, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Matt and our service team. We're glad to hear we delivered such a great experience!

April 14, 2021

I met with Kristi. She was incredibly knowledgeable and helpful. I felt very comfortable dealing with her, and felt like she helped make my decision to buy easier. I would highly recommend seeing Kristi at More

by tombaldwin13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Family Hyundai responded

Wow! Thank you so much for this great five-star review. Congratulations on your new purchase, Tom. We are thrilled that you found your experience with Kristi to be a positive one. Thank you for choosing Family Hyundai and helping to share the word about us. We’re here for you anytime!

April 14, 2021

The service that I required was done quickly, and to my satisfaction. Tom S. as always was right on top of things, and made sure that I was on my way in a timely manner. I will return to the dealership whe More

by sonataguy
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 14, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Tom and the team. Please don't hesitate to let us know if we can be of further assistance.

April 14, 2021

Mark Otto was the best, honestly I was a little be terrified but he was frank and helpful. Super nice to my family and gave me a variety of options! More

by SHARELYBATISTA99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ott
Apr 14, 2021 -

Family Hyundai responded

Congratulations on your new purchase, Sharely! Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad that Mark was able to help, and we hope to see you again!

April 13, 2021

Larry Edwards was a excellent knowledgeable salesperson that helped us long before the dealership had a car in stock. Treating us with so much courtesy and respect. More

by pstew6082
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Apr 13, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Larry had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 13, 2021

Always Top Shelf from Rep to service performed. Since I purchased vehicle from here their giving a free Oil change every 4th visit is awesome! More

by mwgenrev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

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