Family Hyundai

Ricky was terrific. Polite, professional and helpful in every way. He spent extra time with me in instructing me on all the features on my Tucson. He explained everything I asked him about. Sam also was t every way. He spent extra time with me in instructing me on all the features on my Tucson. He explained everything I asked him about. Sam also was terrific. He took good care of me when I brought the car in for the paint protection package to be done. No loaner was available so he had me taken home and even returned my car to me personally as I had no way to get to the dealership to pick it up. More

Have issues Everytime I go. They told me one thing when I bought the car. The minute I come back for my first service then everything changed and I had wasted a trip. Just to come back again and it’s changed bought the car. The minute I come back for my first service then everything changed and I had wasted a trip. Just to come back again and it’s changed again. No one is on the same page. It’s extremely annoying More

Awful! I had a few issues with my new Santa Fe. The service department responded to me in the invoice in a very condescending manner. I wrote a letter of complaint and delivered it to consumer servic service department responded to me in the invoice in a very condescending manner. I wrote a letter of complaint and delivered it to consumer services. He passed it off to the manager of the service department. NOBODY called me! I then spoke with my sales person also giving him a copy of the letter. He said he’d take care of it. Still, nobody called me. After three or four weeks without a phone call, I finally went in to see the manager of the service department. He told me he’d given the letter to my sales person so he could handle it. (Funny thing is, my sales person supposedly knew nothing about it.) The service manager listened to my issues only when he stopped talking long enough for me to speak. He explained some things saying that’s just the way it is. You can not lift the wiper blades off the windshield high enough to clean under them. I can’t imagine how difficult it will be to replace them. Hyundai makes it that way he tells me. So go ahead and purchase your car here. And while they’re selling you the car they are extremely attentive. If you have issues and need to speak to someone, don’t expect any help. Chris Smith More

It was a pleasure working with Krzis Czapka! I liked being able to text him if I had any questions. He was extremely helpful to me. EXCELLENT CUSTOMER SERVICE!!!!! being able to text him if I had any questions. He was extremely helpful to me. EXCELLENT CUSTOMER SERVICE!!!!! More

I love this place, always great service never disappoint. Tom S. always keeps me updated on my vehicle when being serviced, very friendly, helpful and professional. Tom S. always keeps me updated on my vehicle when being serviced, very friendly, helpful and professional. More

One of the better car buying experiences I’ve had. No high pressure sales and the staff was friendly and knowledgeable. Adam was great to work with and it was well worth the 2 hour drive. I would definit high pressure sales and the staff was friendly and knowledgeable. Adam was great to work with and it was well worth the 2 hour drive. I would definitely recommend this dealership to others. Not to mention, I love my new Genesis! More

Chris was terrific in every way. Personable, polite, professional and helpful in every way. i am interested in a 2022 Tucson and will see Chris when I pull the trigger. professional and helpful in every way. i am interested in a 2022 Tucson and will see Chris when I pull the trigger. More

Very Pleased and I highly recommend family Hyundai to my family and friends. Good people! Austin was my salesman,very nice,hardworking,and understanding. Thank You Austin. family and friends. Good people! Austin was my salesman,very nice,hardworking,and understanding. Thank You Austin. More

I found them to be honest and forthright. Excellent customer service. They didnot try to add in fees to increase the cost. Experience was pleasant customer service. They didnot try to add in fees to increase the cost. Experience was pleasant More

Took my Santa Fe in for an oil and lube. Was in and out in less than an hour. Service person was courteous and friendly. in less than an hour. Service person was courteous and friendly. More