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Family Hyundai

Tinley Park, IL

4.4
8,928 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,928 reviews

April 22, 2021

I was really happy with my buying experience at Family Hyundai. Wasn’t pressured into anything. Austin was great! I test drove a few models but you didn’t have what I wanted. The car I was going to get d More

by BONGOGENO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Osabuohien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Apr 22, 2021 -

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Austin, Joe and Al had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

April 22, 2021

Bryan in the service department was extremely helpful in getting the replacement engine after my engine seized up unexpectedly on the expressway. He kept well informed of the progress of my vehicle. More

by CLHENRICHS517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Smith
Apr 23, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 22, 2021

Mark Holder, Al and Jim were very helpful and professional in my new car sales experience. This is the second car purchased at Family. Mark was extremely helpful in setting up the complex electro More

by myron.nicholson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim, Joe Panici
Apr 23, 2021 -

Family Hyundai responded

Thank you so much for your excellent review, Myron! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mark, Al and Jim to be a positive one. We hope you enjoy your new GV80, and don't hesitate to reach out if you need anything else!

April 22, 2021

Always a pleasure having my vehicle worked on. Team is friendly and always prompt handling my service visit. The waiting are is always clean and providing enough space to social distance. More

by KEJECAT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 23, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 22, 2021

Waiting area is clean and comfortable. Recall was handled efficiently and quickly. I'm always treated well at Family Hyundai, including a hand car-wash. More

by caroline.lippert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Family Hyundai responded

Thank you so much for your excellent review, Caroline! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

April 21, 2021

Exceptional Customer Service. This visit was for routine maintenance. Thank you Colin for taking great care of me, checking out my concerns, and updating my alert codes. You are greatly appreciated. More

by angela67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Family Hyundai responded

It's great to hear that Colin was able to help you with your routine service. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

April 21, 2021

I have a tire warranty. I got my tires taken care of an ailment and a car to drive while we wait for tires to be delivered More

by kristin52770
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Family Hyundai responded

Kristin, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 21, 2021

Personal friendly and helpful answer all my questions . How ever will like in future pick a car little more faster every time I wanted to see a car from inside and know price sale person would have to insi More

by RIGO859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ott
Apr 21, 2021 -

Family Hyundai responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Family Hyundai are glad to have you as a customer.

April 20, 2021

Work done was for a corporate all world engine problem recall. My car previously had 2 engine replacements as per Hyundai corporate direction but this time it was okay. More

by Rich
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Family Hyundai responded

Thank you, Rich, for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 20, 2021

Awesome experience. Kelly was very transparent with the price over the phone. George understood our needs and was very courteous. Great experience at a great dealer. Will come back for any future purchases More

by SUDHIR555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman
Apr 20, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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