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Family Hyundai

Tinley Park, IL

4.4
8,928 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,928 reviews

April 23, 2021

Friendly and professional. More up front about pricing than other dealerships I've been to. They didn't come close to the price I wanted for my trade-in, so I had to sell it at Carmax for double what the More

by Carbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Powers
Apr 25, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad to hear that Chris and our sales team were able to help, and we hope to see you again! Congratulations on your new vehicle!

April 23, 2021

Very good dealership with knowledge sales people, and took it in for service and the work was done right and it was done in a timely manner. More

by ZEMSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Powers
Apr 25, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 23, 2021

Everyone was very welcoming and helpful. They made the purchase of the car easy and stress less. Everyone was very helpful and very accommodating. Thank you. More

by DIONNEBOYD369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Apr 25, 2021 -

Family Hyundai responded

Thank you, Dionne, for your feedback on your recent visit to Family Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 23, 2021

Dealership is clean and welcoming. Staff is very friendly, especially Kristi. She is knowledgeable and accommodating. I would highly recommend Family Hyundai if you’re car shopping. More

by Sue
Recommend Dealer
Yes
Employees Worked With
Apr 25, 2021 -

Family Hyundai responded

Thank you, Sue, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kristi and our team, and we look forward to working with you again. Congratulations on your new vehicle!

April 23, 2021

I brought my car in for a recall and Colin did a great job getting my car in and out quickly. He was very pleasant to work with. More

by PATRICIA_SEIBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Family Hyundai responded

Thank you, Patricia, for your business and this review. We're happy to hear that Colin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 23, 2021

From the moment I contacted Family Hyundai, everyone was so nice, accommodating, and professional. They were willing to help and explained everything step by step. More

by mariath59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Smith, Kelly Kuckelman, Joe Panici, Sam Wallace
Apr 25, 2021 -

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 23, 2021

Received excellent customer service by Al Pellizzeri, Received excellent customer service by Al Pellizzeri, Customer Relations Manager and Coin Simmons in the Service Department. These two men have gone More

by LINDAADIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, Linda! We appreciate your review. We're thrilled that Al and Colin could exceed your vehicle needs, and we hope to see you again!

April 23, 2021

Friendly staff and personal service. Thank you Tom for Friendly staff and personal service. Thank you Tom for being very professional. There happened to be a service writer that called out loud a custo More

by JOI2CJOI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier was friendly , Tom Salin
Apr 25, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tom here at Family Hyundai.

April 22, 2021

Overall good experience. Everyone was very attentive and helpful. However, should be made aware that a new vehicle doesn’t necessarily come with floor mats. More

by EHOWE50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Osabuohien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in finance
Apr 22, 2021 -

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 22, 2021

I didn’t have an appointment but came in for an oil change. They were able to get me in and out in no time at all! Great service! More

by col121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 22, 2021 -

Family Hyundai responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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