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Family Hyundai

Tinley Park, IL

4.4
8,928 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,928 reviews

April 25, 2021

Jacklyn was friendly, efficient and aware of a coupon that I wasn't aware of. She gave me a time frame and everything worked out like she said. More

by MJ1551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JACKLYN HELGOTH
Apr 26, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Jacklyn and our team. We're glad to hear we delivered such a great experience!

April 24, 2021

Mark and Al were awesome. They are very genuine and will let you know upfront about everything. It’s amazing how someone’s kindness could make your day. I’d recommend anyone to give these guys a try. More

by johnneyboi7853
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Mark Ott
Apr 26, 2021 -

Family Hyundai responded

Hello, Johnney! Thanks for your review. We're happy to hear that Mark and Al were able to demonstrate our commitment to great service and will be sure to let them know. We appreciate your recommendation!

April 24, 2021

Kristi has the patience of a saint. She showed us the features of the car..then the quick guide manuals.. she explained the price and the benefits of getting a new card versus used More

by N.LONG-GRAHAM
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team! We're glad to hear that Kristi delivered such a great experience and we hope you enjoy your new car!

April 24, 2021

Been going to Family Hyundai for years. The service is amazing and staff are always friendly and helpful. Ill continue going there for maintenance and service. More

by MUGUAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 26, 2021 -

Family Hyundai responded

Thank you kindly for your review! We appreciate your loyal business and all of us at Family Hyundai look forward to continuing to meet your vehicle needs!

April 24, 2021

The customer service was good, I wasn’t offered a loaner. I had to pay for a rental Car of which I was told my car would be fixed in one day and it wasn’t. I was also given one price and then they tried char More

by KEWANAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Salin
May 11, 2021 -

Family Hyundai responded

We're sorry to hear about your experience with the loaner vehicle and pricing issues, and we understand your frustration. We'd love to get to the bottom of it with you. Please let us know the best way to contact you, and we will reach out.

April 24, 2021

Austin was very patient and attentive to what we needded for what we could afford. Great customer service too. Everyone was really nice and friendly. More

by DEAROSONDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Osabuohien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Family Hyundai responded

It's fantastic to hear that Austin provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

April 24, 2021

I love Family Hyundai!! Great people. Professional, attentive, informative and friendly. From start to finish I was treated very well. They are my new family!! I visited a different dealership before More

by DOROTHYDGIPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The new trainee!!!, Kelly Kuckelman
Apr 26, 2021 -

Family Hyundai responded

Thanks for your review, Dorothy! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that Adam and the rest of our team were able to get you exactly what you needed. Thank you for choosing Family Hyundai!

April 24, 2021

I was nervous about getting a car I really didn’t know how to do it my husband always did it but he passed away so I walked into the place and Mark came up to me and from the minute we started talking I f More

by TRYCHTASUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ott
Apr 26, 2021 -

Family Hyundai responded

Thank you so much for sharing your experience with Family Hyundai! We'll be sure to let Mark know how much he helped you out. Congrats on your new purchase, and please let us know if we can be of any more assistance!

April 23, 2021

I and my family have been customers for years. The service is always great and the people care about you as a customer. My daughters especially appreciate how they feel respected when the raise questi More

by Rohant1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Apr 25, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai. Congratulations on your new vehicle!

April 23, 2021

Wonderful customer centered service! I feel like I had all my questions and concerns addressed and answered which was especially important to me because purchasing a car is such a stressful event. More

by Corinne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Apr 25, 2021 -

Family Hyundai responded

Thank you, Corrine, for sharing your thoughts about your sales experience with Family Hyundai. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle!

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