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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
8,928 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,928 reviews

April 30, 2021

Friendly and the service is excellent! Would recommend Family Hyundai to everyone.We love our new Elantra and enjoy driving it everyday. Thank you Mark Holder for everything. More

by JMARCH1944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2021 -

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Mark had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Elantra, and we thank you for choosing Family Hyundai!

April 30, 2021

The service was great and everyone was friendly. I will most definitely recommend family and friends to the dealership when the time comes to buy a vehicle. More

by ITSMETCL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Hyundai, and don't hesitate to reach out if you need anything else.

April 30, 2021

Fair prices. Smart sales people. Big selection. Advertise on Blackhawks I think. Great experience. Allowed test drive. Helpful staff when needed and asked. Would return to FH. More

by ROSIE17454
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2021 -

Family Hyundai responded

Thank you for your very kind review, Rosie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

April 29, 2021

Loving my new Palisade.....best dealership to work with as well. Any issues or concerns get handled right away. They have an awesome Sales and Service team. More

by ANEWJOY14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2021 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss this? Thank you for your time, and hopefully, we can get to the bottom of this.

April 29, 2021

Family Hyundai is always professional, courteous, and helpful in assisting you with the maintenance of your vehicle. Tom Salin is exceptional and always will to find the best money saving option for you More

by BERNARDCONLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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May 01, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Tom and our team have provided you with such outstanding customer service. If there is anything we can assist you with in the future, please let us know. We look forward to seeing you again!

April 28, 2021

Dealership very clean and thorough in inventory and vehicle description. Great selection. Very friendly staff. Carlos was awesome in that he explained the specifics of vehicle purchase. More

by SHAJA1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.Congratulations on your new vehicle!

April 28, 2021

Collin and Michael were wonderful They’re very helpful Collin and Michael were wonderful They’re very helpful it’s really nice being updated frequently while you wait Thanks guys! I really like getting More

by pcakes10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael. Not sure of last name
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Apr 28, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Colin and Michael to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

April 28, 2021

CAME IN FOR CHECK ENGINE LIGHT, AND ITS STILL ON I CAME INTO DEALERSHOP 3 TIMES AND THEY DID NOT FIX IT AND I PAID FOR SERVICES More

by trlewis1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2021 -

Family Hyundai responded

Hello, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

April 28, 2021

Lots of Sonata SEL Plus at location. Smart and helpful salesman Carlos A. Everybody else was helpful. Would go back to Family H next time. More

by ROSIE17454
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2021 -

Family Hyundai responded

Thank you, Rosie, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Family Hyundai are glad to have you as a customer.

April 27, 2021

Very happy always with the service I receive when visiting Family Hyundai. Tom Salin is the absolute best and I am always satisfied with the ease of scheduling and the process for service. I have use More

by JANN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Apr 27, 2021 -

Family Hyundai responded

We are very happy Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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