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Family Hyundai

Tinley Park, IL

4.4
8,928 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,928 reviews

May 03, 2021

I Loved the great experience I had received at Family Hyundai Mark was A excellent Salesman who went above and beyond for me and my Husband to make sure we was in a good car with a great price. More

by MZEARLINEMC53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
May 03, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 03, 2021

Ricky was such a good car salesman. No doubt I would buy from him again! He has checked in with me even after I bought the vehicle and is always available for questions. More

by tvicario87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Family Hyundai responded

It's fantastic to hear that Ricky provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

May 02, 2021

Everyone there is great especially Jackie. I just wish it did not take so long to purchase a care, but that is at every dealership. More

by taringhofer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Sam Wallace
May 02, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jackie and our team, and we look forward to working with you again. Congratulations on your new vehicle!

May 02, 2021

I now have owned three Hyundai’s so I’ve been there many times. Once I was told that I needed a new cabin air filter which I just replaced. Can’t trust them on what they say. More

by WEIDENHOEFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Salin
May 19, 2021 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

May 02, 2021

I come all the way from Oak Park, IL to This location because the maintenance operation is so professional, appointment time frames are as expected, and team members are always helpful and friendly. More

by ACCANTORE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember their name, young male with brown hair working service dept at 10am checked me in and took care of me when I came back at 11. Wearing Black fleece jacket on 5/1.
May 02, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 02, 2021

2nd vehicle we have purchased from Family Hyundai in the last 5 years. Great people at Family Hyundai...Great service at Family Hyundai. We send everyone we know that is looking for a car to Family.. More

by nsmil81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Wallace
May 02, 2021 -

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 02, 2021

In and out on a new first time lease! Ms Babbitt, the Tire/Wheel Guy and the Finance Guy were the GREATEST! Thank You for all you do! More

by TAKBIRNO227
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Internet Department Ms C, Joe Panici
May 02, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle!

May 03, 2021 -

TAKBIRNO227 responded

We will return soon! Thanks

May 01, 2021

After being treated like just another sale from a different dealership. I found the customer service at Family Hyundai excellent and would highly recommend them to my friends and family. More

by DARYL.MARTIN341
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
May 01, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 01, 2021

Stopped in for an oil change, and was accommodated promptly. Very nice customer service. Waiting area was clean with room for social distancing. They even washed my car! More

by ssquillin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
May 01, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad to hear that you had such a pleasant experience, and we hope to see you again!

May 01, 2021

I had the best experience buying my first new car there! Everyone was so kind, friendly, and helpful. Carlos was attentive, kind, and very knowledgeable. More

by morganochoa03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim and Sam , Kelly Kuckelman
May 01, 2021 -

Family Hyundai responded

Thank you for your feedback on your recent visit to Family Hyundai. We're glad to hear that Carlos was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Hyundai!

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