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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,017 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,017 reviews

March 02, 2024

Your service man Bryan was great handling my car problem, was very helpful.He listen to what I my problem with my car. More

by JAS80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Mar 02, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Bryan here at Family Hyundai. We appreciate your business and hope to see you again soon!

March 02, 2024

Great service, My work was done sooner than estimated. And the comfortable waiting area with WIFI allowed me to continue to "work from home" while I waited. More

by DEBRA.MARTINO419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2024 -

Family Hyundai responded

Debra, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

March 02, 2024

Went above and beyond Very open and honest willing to get the deal done respectfully More

by FOSTERLARESSE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Powers, Omar Martinez
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Mar 03, 2024 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 01, 2024

Check in was was fairly quick. Work was completed within an hour Staff was friendly More

by Dreed0315
Recommend Dealer
Yes
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Mar 01, 2024 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 01, 2024

Fast service. Explained additional work that needed to be performed throughly with pictures & minimal additional time. More

by BBREF46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 29, 2024

Jose and Al were great very patient with us! Very personable and easy to talk to! Definitely would recommend to family and friends! We love our Paliside from the Tinley Park,IL location! -Tony& More

by Kiani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Family Hyundai responded

Kiani and Tony, Thank you for your very kind review. Al, Jose, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

February 29, 2024

Did a fast oil change, and they even washed my car, I always have a complete inspection done done while I’m there More

by stlas690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Duran
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Feb 29, 2024 -

stlas690 responded

It appears that the wrong oil was used. my car takes 5/20, they put in 10/30.

Mar 04, 2024 -

Family Hyundai responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 29, 2024

I got really lucky with Crystal. She's been helping me for OVER ONE WHOLE YEAR now with my oil consumption disaster. If it wasn't for her, I would be extremely unhappy with e EVERYTH More

by wked180
Recommend Dealer
Yes
Employees Worked With
Crystal
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Mar 01, 2024 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Crystal here at Family Hyundai.

February 29, 2024

They are very nice and they took care of my car and took us to a restaurant. More

by RICHJOHN724
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 28, 2024

Good but they said they couldn't transfer my vanity plates on to new car because something was wrong with them, I Called the Secretary of State and they are fine, Now I have to go to secretary of state More

by PATTICTC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris powers
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Feb 28, 2024 -

Family Hyundai responded

Patti, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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