Family Hyundai

The service at this dealership was so phenomenal I had to rate them again! I recently had an issue here and was very upset with the process. The service manager, AL, promised to take care of everything - and rate them again! I recently had an issue here and was very upset with the process. The service manager, AL, promised to take care of everything - and he kept his word. In fact, he and the team there went above and beyond to make sure that my issue was resolved and that I received the BEST customer service. I can't thank them enough! Excellent communication, excellent follow-up, excellent results! More

Mark Holder is great! I bought my first car from Mark in 2009. He was so patient with me and wasn’t pushy at all. I appreciated that and that’s what made me come back to lease my second car 12 years later. 2009. He was so patient with me and wasn’t pushy at all. I appreciated that and that’s what made me come back to lease my second car 12 years later. Mark was still very patient with me and made sure I had every thing I needed. He even walked me through all of my car features and made sure I was set up with everything before I left the car lot. Mark, thank you so much for your help, and I will see you in 4 years this time, lol. More

He was vest nice and friendly but I was at the dealership for 3 hours and no Learning vehicle which was not helpful and I was Schedule to get a oil change on the last visit and it wasn’t Did for 3 hours and no Learning vehicle which was not helpful and I was Schedule to get a oil change on the last visit and it wasn’t Did More

Colin was courteous, professional and personable. Had my car serviced quickly and was on my way in no time. Always have a good experience at Family Hyundai. Thank you! car serviced quickly and was on my way in no time. Always have a good experience at Family Hyundai. Thank you! More

Always amazed how pleased I am with the service I receive from Family. I am a caretaker and need to be in/out when it comes to regular maintenance on my Santa Fe. I called a couple weeks ahead to the servi from Family. I am a caretaker and need to be in/out when it comes to regular maintenance on my Santa Fe. I called a couple weeks ahead to the service department, explained my need to be in/out. Was given an appointment. Tom checked me in..explained what was going to be done besides the oil change for my 7500 mile check up gave an estimate of 90 minutes.. I was directed to the waiting area..area is clean, has a good TV...everyone wore masks..they offer free wifi. Service on my car was done in about an hour and received a washed car...I had previously owned 3 cadillacs...and I must say..Family's service center employees are more helpful and efficient than the Cadillac dealer......and the car is more reasonable and runs almost as good as our SRX and offers similar luxuries...ty More

Short wait timeWorkers were friendly, courteous Waiting Short wait time Workers were friendly, courteous Waiting area was clean working vending machines NO COFFEE OR WATER IN WAITING AREA The restroom Short wait time Workers were friendly, courteous Waiting area was clean working vending machines NO COFFEE OR WATER IN WAITING AREA The restroom was clean More

Everyone was very nice to work with. Kelly and Kristi were both very helpful and made buying a car fun. They found the car we wanted and showed us exactly how it worked with all the new perks and featur were both very helpful and made buying a car fun. They found the car we wanted and showed us exactly how it worked with all the new perks and features. Highly recommend buying from this dealership! More

Warm, friendly and welcoming atmosphere. All staff were very eager to help and assist in any way possible. At no time did I feel that anyone was pushy but rather simply willing to work hard to make the de very eager to help and assist in any way possible. At no time did I feel that anyone was pushy but rather simply willing to work hard to make the deal work. Adam Ghouleh was a gentleman at all times and was a sincere pleasure to deal with throughout the entire transaction. More

Larry was very helpful and very nice the waiting period wasn’t very long Larry offered me a bottle of water during my visit at the dealership wasn’t very long Larry offered me a bottle of water during my visit at the dealership More

They was excellent when it came to fixing the problem on my car n getting back to me quickly so that I could have my vehicle. They also gave me a loaner until they fix the problem with my car my car n getting back to me quickly so that I could have my vehicle. They also gave me a loaner until they fix the problem with my car More