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Family Hyundai

Tinley Park, IL

4.4
8,928 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,928 reviews

May 18, 2021

Everyone was awesome from start to finish. George was keeping me informed at all time. Bobs never giving up attitude made it happen. Thank you More

by Elizabeth
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with George here at Family Hyundai. We appreciate your business, Elizabeth and hope to see you again soon!

May 18, 2021

Very thorough and a pleasant; took time to explain service requirements and recommendations. I am certain my Sonata received all of the service that was necessary. More

by orr.paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Family Hyundai responded

Thank you for taking the time, Paula, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 18, 2021

Fast friendly courteous. Very easy to get regular maintenance done and no hassle. Tom was great. Would go back but I live in California! Car wash was a nice touch. More

by lplachy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
May 19, 2021 -

Family Hyundai responded

It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 18, 2021

6 stars! Thank you Colin and team for the pad and rotor repair and the quick turnaround! Beyond pleased with my visit today. Thank you! More

by Felicia B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Family Hyundai responded

Thank you for taking the time,, Felicia, to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 17, 2021

It was a pleasure to interact with the employees at Family Hyundai. Adam especially did a great job!! Keep up the good work. Love my vehicle!! More

by ROSALIA7773
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 17, 2021

Very friendly team, courteous, not pushy. Mark O was very knowledgeable about the inventory and the features of the cars at which I was looking. No hidden or extra fees. Overall great experience. More

by KATHY6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ott
May 17, 2021 -

Family Hyundai responded

Thank you so much, Kathy, for your wonderful review! We are thrilled that Mark had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

May 16, 2021

Always speedy service. Colin and Staff member is always friendly. Colin and Staff member make you feel like you family. Colin alway keep you updated on what going on with your vehicle. More

by djbuckner456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Family Hyundai responded

Thank you for taking the time to leave us this great feedback. We are very happy to have provided you with such a positive experience, DJ! We're looking forward to sharing this five-star review with Colin and our team. We sincerely value your business and look forward to your next visit.

May 16, 2021

Quick service & friendly. Even when behind our scheduled time they made sure to get it in and out. Clean facility and no leaks from the vehicle. More

by pshepard270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

May 15, 2021

They took me on time for my appointment. The sales and finance people were very personable, knowledgeable and helpful with my transaction. They were all great More

by dladyjw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Smith, Joe Panici
May 15, 2021 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 15, 2021

Very helpful, professional, and still warm and inviting. I couldn’t be happier with our new car and the whole process. I will recommend Family to anyone who is looking for a anew car More

by ANNMBARBER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We hope you'll enjoy your new Hyundai!

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