Family Hyundai

When I left a lady was telling me that my warranty “might” be voided with no information behind it at all. When I asked why she said she didn’t have any information on it but to come back after 1000 m “might” be voided with no information behind it at all. When I asked why she said she didn’t have any information on it but to come back after 1000 miles? Made me very skeptical about how this place is ran. More

Since I purchased my car from Family Hyundai it has been nothing but great Excellent Service. I went to Family Hyundai because of former customers. nothing but great Excellent Service. I went to Family Hyundai because of former customers. More

I am extremely disappointed with the service department. I purchased a new Tucson and then ordered rain guards. First the wrong parts were installed, then car was damaged removing wrong parts. Waited patien I purchased a new Tucson and then ordered rain guards. First the wrong parts were installed, then car was damaged removing wrong parts. Waited patiently for better weather to have repaired. Coordinated with Larry Edwards to have car repaired during last service. Service still didn’t repair More

Jerry Lacey provided exceptional customer service! He listened, discussed my options and exceeded my expectations! From my initial contact with Kim Devries to my interaction with the warranty and financ listened, discussed my options and exceeded my expectations! From my initial contact with Kim Devries to my interaction with the warranty and finance department. My experience was great! Nice showroom, well organized, process for completing paperwork was a breeze. I excited about becoming a Family customer! More

I always have a good experience here. I drive from Aurora just to get my car looked at since I know they will do a great job. Even though there’s a Hyundai dealer 10 mins away from me. just to get my car looked at since I know they will do a great job. Even though there’s a Hyundai dealer 10 mins away from me. More

Service was very well done. Tom Salin in service department was so very helpful. Waiting room was very well kept and was very clean. Also restrooms where very clean. department was so very helpful. Waiting room was very well kept and was very clean. Also restrooms where very clean. More

Mark was friendly, courteous and very professional. He explained everything in detail regarding car features, services, etc., that the dealership has to offer for their customers. Overall, very impressive explained everything in detail regarding car features, services, etc., that the dealership has to offer for their customers. Overall, very impressive with the professionalism of the folks at Family Hyundai; helpful, courteous, no hassle. Very happy with purchasing my NEW 2021 Elantra from them and look forward to doing more business with them! More

The service was prompt and professional. The service personnel were friendly and very helpful in pointing out other issues that I was not aware of. personnel were friendly and very helpful in pointing out other issues that I was not aware of. More

I got my car, that I brought from Family Hyundai, on May 1st in May 17th my service light is on. When I received my car back it was washed, still wet, and the inside wasn’t touched 1st in May 17th my service light is on. When I received my car back it was washed, still wet, and the inside wasn’t touched More

This is the third car we purchased from Family Hyundai. As always it was a pleasure to do business with them. Kristi was beyond helpful and very accommodating. I would/will recommend her. As always it was a pleasure to do business with them. Kristi was beyond helpful and very accommodating. I would/will recommend her. More