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Family Hyundai

Tinley Park, IL

4.4
8,928 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,928 reviews

May 30, 2021

I was pleasantly greeted by a young salesperson, who clearly needed help. Every question I asked he had to go ask someone behind a desk centrally located. The experienced staff or person never came over More

by DAWNSEVERT
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Could not tell you who because no one other than the kind salesperson ever address our concern., Sonata Bartkus
Jun 16, 2021 -

Family Hyundai responded

Thank you, Dawn, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 30, 2021

They went to another dealer to get the car I wanted. Found a better finance deal for me then I had already had planed. Great place. More

by TGPII
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman
May 31, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

Jun 01, 2021 -

TGPII responded

Your welcome.

May 29, 2021

Kristi, was an absolute wonderful sales person, who listen to us and ultimately, we bought 2 vehicles from her in 4 days. She was very knowledgeable, professional and patient with us. Thank you, More

by spineman35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonata Bartkus
May 31, 2021 -

Family Hyundai responded

Thank you so much, Joe and Sue, for your excellent review! We are so glad that Kristi had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

May 29, 2021

Rick Gushi at Family Hyundai was so easy to work with. Everyone was great! Made car buying process a breeze! I would definitely recommend Rick at Family Hyundai More

by EDGEWORTH09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai. Congratulations on your new vehicle!

May 28, 2021

great people always ready to help.. i have bought over 4 cars here.111 and was always Kind and knew the positions . will always reommend them More

by TAZ1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
May 28, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 28, 2021

Kristi was very professional, knowledgeable and very polite. She was very patient with us and made us feel very comfortable. We are very happy with her service. Thank you Kristi!! More

by spineman35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Family Hyundai responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Kristi and all of us at Family Hyundai are glad to have you as a customer.

May 28, 2021

Excellent service,friendly atmosphere excellent all the way around. Carlos was great,and very knowledgeable about the product he was selling.It can get very frustrating On a new car purchase when you’re de More

by MURUKASG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that Carlos had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 28, 2021

My service rep was Collin, very professional as all way, very considerate about what I needed to do about the service to keep my SUV to perform at it best More

by CYNTHIAKHALSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Family Hyundai responded

Cynthia, thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Colin and the team were able to help, and we hope to see you again!

May 28, 2021

Friendly and professional. Facility was clean and easy to navigate. Additional service was recommended but not assertive about it. Complimentary car wash was a nice touch that other area dealers do not offer More

by jojoho86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Family Hyundai responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

May 28, 2021

Such great people to work with helped us in so many’s ways to make sure we were happy This is are second Sante Fe hope we live long to enjoy a third More

by arbastys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ott
May 28, 2021 -

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Santa Fe, and we thank you for choosing Family Hyundai!

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