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Family Hyundai

Tinley Park, IL

4.4
8,928 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,928 reviews

June 05, 2021

As always it was a great customer experience. Tom and Bryan provided excellent service. i was in and out in record time. Keep up the good work! More

by DALP15706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz, Tom Salin
Jun 05, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom and Bryan met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

June 04, 2021

Mike was Awesome in the Service Dept.!!!! Didn't have an appointment but they worked me and it was fast! I was expecting a long wait but the car was done in a few hours. More

by Scott Hannion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Family Hyundai responded

Thank you, Scott, for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

June 04, 2021

Awesome service!!! 5 stars all the way!! Thumbs up guys..keep up the good work!! Always knowledgeable and considerate. You have a customer for life :-) More

by YOLKA2377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

June 03, 2021

Excellent service. Skip is my go to guy and has been for Excellent service. Skip is my go to guy and has been for all my new cars. This is my 6th car. He went out of his way to find my car at another deale More

by JANN6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jun 04, 2021 -

Family Hyundai responded

It's great to hear that Skip and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thanks again for choosing Family Hyundai!

June 02, 2021

George was very attentive and accommodating to my concerns and needs. He suggested to make an after-delivery appointment to review more of the technology features on the car after I had it for a coup More

by THEDOOGS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that George and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know.

June 02, 2021

Liket good people to deal with ! Love the location is Liket good people to deal with ! Love the location is beautiful Lots of cars to choose from Always people available Good environment Nice lo More

by JJMUNOZ27
Customer Service
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
Jun 02, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 02, 2021

I was in the dealership too long never happen before 6 hours too long email kathy never heard back I guess that's ok .well. More

by ROOSEVELTJR61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know his name but was nice
Jun 06, 2021 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

June 01, 2021

We have purchased cars from Family Hyundai since 2008 and we continued today with salesman Ricky Gushi, who was very pleasant, knowledgeable and helpful with our purchase of a 2021 Hyundai Santa Fe. More

by pbwoelfer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Family Hyundai responded

Thank you for sharing your excellent experience with us! We're happy to hear it went well with Ricky and hope you enjoy your new 2021 Hyundai Santa Fe! We truly appreciate your feedback. Thank you for choosing us since 2008. We look forward to serving you for years to come.

May 31, 2021

This is our 4 th car from Family Hyundai the last 2 Jaclyn has been our salesperson and has done a great job for us. Very pleased with this dealership. More

by Fswiech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jaclyn and the rest of our team, and we look forward to working with you again.

May 30, 2021

You have been taking care of my car for six years and I love your customer service care team. I hope I can continue to get excellent customer service More

by joann.whisenton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Family Hyundai responded

Joann, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

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