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Family Hyundai

Tinley Park, IL

4.4
8,928 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,928 reviews

June 19, 2021

I’ve been going to this dealership for well over ten years now for sales and service. Only disappointed once but problem has been handled. More

by Cherrenadon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 19, 2021

I am pleased with the electronic fixes that were made. However, they had my vehicle for 3 weeks and never called me once to keep me in the loop. I had to call them to figure out what was going on with my More

by bmhoucek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 19, 2021

This was my first experience at a Hyundai dealership. I heard several good things about Family Hyundai and I was not disappointed. Adam was very patient with me. I met with him on several occasions and h More

by jnwolfe
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. Colin, Al and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 18, 2021

Everyone was very professional and eager to answer all my questions. Kristi was great. A friend of ours had her and told us to make sure to get her because she is awesome More

by ljpence
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Family Hyundai responded

We are very happy to hear Kristi and the rest of our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 18, 2021

Mike was a huge help and very straightforward with me. It was highly appreciated. Family Hyundai in Orland is a quality operation. I have gone to others where the service was not nearly up to par. I will mos More

by PhotoMoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Family Hyundai responded

We are very happy to hear Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 17, 2021

Very accommodating, and willing to address my needs. Tom followed up with Hyundai Corporate to come with a solution to fix my alternator, since there is not a permanent fix to the alternator recall. More

by BLAGONI
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jun 17, 2021 -

Family Hyundai responded

Thank you for your business and this review! We're happy to hear that Tom was able to help you with your alternator and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 17, 2021

Izzie was a joy to work with! She took her time explaining all the features of the car and answering all my questions. Not pushy or obnoxious like some salespeople I’ve encountered are. Very honest More

by jordanbania
Recommend Dealer
Yes
Employees Worked With
Izzie Misischia
Jun 17, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Jordan! We're glad to hear that Izzie delivered such a great experience!

June 17, 2021

We were greeted with a pleasant hello and a welcoming attitude. We didn’t feel rushed at all. The salesman was knowledgeable of the car we were looking at as well as the sales climate we are in right now More

by armymanjones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Family Hyundai responded

Thanks very much for your review! Here at Family Hyundai, customer satisfaction is our #1 priority, so we're thrilled to hear that Mark and the rest of our team could meet your vehicle needs. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership.

June 17, 2021

Service was great service area was very clean along with restrooms. Tom Salin in service was nothing short of fantastic. would always go back for service More

by beg647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jun 17, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear that Tom delivered such a great experience, and we look forward to working with you again!

June 16, 2021

Great experience from start to finish! I bought a second Hyundai at another dealership recently - the experience at Family Hyundai was sooo much better! The energy at this dealership is welcoming and always More

by LYNNROXKEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Family Hyundai responded

Thank you, Lynn, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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