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Family Hyundai

Tinley Park, IL

4.4
8,928 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,928 reviews

June 21, 2021

Very friendly and helpful. Comfortable waiting area and always nice to have a cup of coffee. More

by SDOWNEY48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Jun 21, 2021 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 21, 2021

Had a great experience at this dealership. Purchased a 2022 G70 on June 5th, 2021. Everyone their was friendly and went out of their way to make us feel comfortable and to be sure we were being taken care More

by lmizera
Recommend Dealer
Yes
Employees Worked With
Joe Panici, Mark Ott
Jun 21, 2021 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new 2022 G70! Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

June 21, 2021

The sale of my car was amazing and so was jaclyn.she went above and beyond to get me into a larger sum and at a great price More

by Crazybostons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Family Hyundai responded

Thank you for your review and kind words for Jaclyn! Our customers are our top priority and your feedback is greatly appreciated. All of us at Family Hyundai are glad to have you as a customer, and we hope to see you again!

June 21, 2021

I have purchased two vehicles previously from Family. I offered to purchase a new Genesis at a certain price Which they declined. A week later I saw the same car offered on CarGurus for $1000+ less than I More

by BOB.A.REITZ
Recommend Dealer
No
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Family Hyundai responded

Bob, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

Jul 09, 2021 -

BOB.A.REITZ responded

I am very disappointed with the Family Hyundai experience. Enough said. My business, after 5 new Hyundai/Genesis vehicles now goes elsewhere where honesty during the business transaction is valued!!!!!!!

June 21, 2021

Having waited for then searched for the Prestige GV-80 for over a year, having been baited and switched by two other Hyundai dealers where we live out-of-state, we found Family Hyundai--and particularly o More

by CGUSTAFSONW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Family Hyundai responded

Congratulations on your new Genesis! We are so glad that Mayweather had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 21, 2021

Excellent service department and employees. Waiting area very well maintained. I will always bring my vehicle here for all of my service requirements due to the quality of the work being performed. More

by plparrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 20, 2021

Always the best experience at this dealership from start to finish. This was our 5th purchase from them and have to say, we have been treated great every single time. Can’t ask for better! More

by JENNYJUNO1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Family Hyundai responded

Jenny, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations for the 5th time. Thank you for being a loyal customer and thank you again for choosing Family Hyundai, we appreciate having you as one of our valued customers for many more years to come!

June 20, 2021

Excellent service. Colin was great. I was concerned about the time it may take for my oil change but I was pleasantly surprised when called my name! More

by jerrilove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Colin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

June 20, 2021

Mark was very professional, knowledgeable, and was the reason I decided to make a purchase of a vehicle. I had planned to purchase a vehicle from Pugi, where I bought my previous vehicle. However, Mark More

by actnjack3
Recommend Dealer
Yes
Employees Worked With
Kim deserves a honorable mention., Mark Ott
Jun 21, 2021 -

Family Hyundai responded

Thank you! Mark, Kim and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 19, 2021

I had to have my Santa Fe towed into the dealership And the service department called me right away and kept me updated with texts Throughout the day which I appreciate More

by PSC429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jun 21, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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