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Family Hyundai

Tinley Park, IL

4.4
8,927 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,927 reviews

July 03, 2021

I have to take car back for a seat repai on rear seat when it was notice when I was cleaning seat in rear, dealer said they would take care of repair to have it there on a Monday. Nice people and they ba More

by bolewis55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Jul 03, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

July 03, 2021

Service was awesome. I received a loaner car while my car was being taken care of. Collin was very helpful and polite as always. He makes sure I’m satisfied with my car. More

by Cherrenadon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Colin here at Family Hyundai. We appreciate your business and hope to see you again soon!

July 03, 2021

The service that day was the best I have ever experienced! More

by MARYLEEGUSTAFSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Family Hyundai responded

Thank you, Marylee, for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 03, 2021

Great Customer Service by Colin!!! Pleasant, efficient, great service and delivered as promised. My dealer of choice, I highly recommended everyone to service here!! Thank you More

by JOANHKAUFMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Family Hyundai responded

Joan, we appreciate your business and our team looks forward to serving you again soon!

July 03, 2021

The service department is why I keep buying the Hyundai cars. Everyone of them is so helpful and kind. More

by greeneclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 03, 2021

Courteous and professional. The staff worked as a team to take care of my situation. More

by MBABOVAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Jul 04, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 03, 2021

No contact, had to call service to find out what was wrong. Delivered car for service to have it wait half a day just to get looked at. Part was lost in delivery so another full day of nothing being d More

by careall1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Salin
Jul 20, 2021 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 02, 2021

Always excellent work done and everyone goes out of their way to give best service you can ask for. More

by BORAH23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jul 02, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

July 02, 2021

I went in for an oil change. The staff took care of my needs and were very pleasant! I was in and out in about one hour and 15 min. More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jul 02, 2021 -

Family Hyundai responded

Pam, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 02, 2021

Everyone was very nice and I was able to get the car that I wanted at a great rate! More

by ASHLIJOHNSON2468
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonata Bartkus
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