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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
8,927 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,927 reviews

July 08, 2021

Wonderful experience with the entire dealership. Very professional, with excellent customer service. Mayfield Shorter is a great access to Family, his follow thru unbelievable. Thank you More

by Pinkie9425
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Mayweather and the team were able to help, and we hope to see you again!

Jul 08, 2021 -

Pinkie9425 responded

Family Hyundai is truly a great team. They were all very professional providing excellent customer service. I would highly recommend this dealership to anyone

July 08, 2021

The service team does an outstanding job. They are always quick and very professional. They do work as a team. I'll be happy when covid is over so they can bring back those delicious coffee cakes. ' More

by JHW332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacklyn Helgoth, Tom Salin
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Jul 09, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Tom had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

July 07, 2021

I was in for my 1st oil change since purchasing my new 2020 vehicle. Colin was very poliet, and asured me of good service. The wait time was much less than I expected. More

by "V"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working withColin and the rest of our team. We're glad to hear we delivered such a great experience!

July 07, 2021

Matt was great he was transparent and communicated all dealings with me effectively. Honest/transparent on time you will wait for service which I appreciated. More

by ROAKLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, Eric Kratschmer
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Jul 07, 2021 -

Family Hyundai responded

Thank you so much for your kind words for Matt and the team, and for taking the time to leave us this wonderful feedback!

July 07, 2021

This was my first time purchasing a car from Family Hyundai and the experience was outstanding. I would definitely recommend this dealership to anyone that is interested in a Hyundai. George (Skip), More

by icbock1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
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Jul 07, 2021 -

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

July 07, 2021

Gracias por todo muy buena estadía muy buen recibimiento les agradeSco su amabilidad espero en un futuro realizar otra compra con ustedes muchas gracias More

by GABRIELBECERRA935
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
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Jul 07, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Jul 08, 2021 -

GABRIELBECERRA935 responded

You welcom

July 07, 2021

Service was very very good. Service area was very clean and restrooms where also very very clean. Tom Salin in service was nothing short of awesome. More

by beg647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Jul 07, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 04, 2021

The service team was amazing as usual. The appointment went like clock work. More

by mrresults
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was a younger guy that checked me in also named Mike.
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Jul 05, 2021 -

Family Hyundai responded

It's great to hear that our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

July 04, 2021

Was in for rear brake replacement and an oil change. The time required for the job was pretty much as promised. So things worked out well. More

by Nate
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Jul 05, 2021 -

Family Hyundai responded

Nate, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

July 03, 2021

As a sales professional. I was really impressed with the knowledge Ricky and Kristi brought in describing all the features and benefits into helping me find the best fit car for my needs More

by EZGRAPHS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2021 -

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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