Back

Family Hyundai

Tinley Park, IL

4.4
9,017 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Contact Dealership

8101 W 159th St

Tinley Park, IL

60477

Directions

By Type

Showing 9,017 reviews

March 10, 2024

He was very knowledgeable and nice. Explained all the working me of my car so that I can understand. Thank u so much More

by JENNY_GIRL74
Recommend Dealer
Yes
Employees Worked With
Ken
Mar 10, 2024 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 10, 2024

Everyone was welcoming. The game of buying a car isn't enjoyable. Have a good day More

by MOSSAM5
Recommend Dealer
Yes
Employees Worked With
Giovanni Saldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Saldana
Mar 10, 2024 -

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 10, 2024

It was great experience the salesperson makes it the best! Everyone is kind, knowledgeable, and patient More

by TK
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaclyn Bobbitt
Mar 10, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 09, 2024

I had my appointment for over 2 weeks and it took over 2 hours to get my oil maintenance taken care of. When I was asked to enter the department, the serviceman walked ahead of me and I could not locate him More

by BUDHAREZLAK
Purchase Time
Recommend Dealer
No
Mar 13, 2024 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 09, 2024

Brought it my car with an engine problem. Few days later my car has had so many issues that I cant begin to describe. More

by BMPALUKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Osabuohien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 09, 2024

Purchased a used Genesis from them. Seamless transaction! Highly recommend for your next car purchase. More

by CHICAGOWILL67
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 09, 2024

Excellent customer service. Bryan as always was great. He had me out in less than an hour and always treats his customers with a great degree of professionalism More

by DALP15706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Mar 10, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 09, 2024

I had a horrible experience with the staff and the sales men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down pay More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Graham Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Saldana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Palomares
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dabaco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, Ashley, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 08, 2024

Great place. I bought 3 different cars with Mayweather and will be a fourth one by the end of this year More

by EYERISH712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Mayweather here at Family Hyundai. We appreciate your business and hope to see you again soon!

March 07, 2024

Excellent Excellent customer service and experience Excellent customer service and experience, short wait time, friendly check out and car wash More

by mmanthony1
Recommend Dealer
Yes
Mar 07, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

...
43
...