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Family Hyundai

Tinley Park, IL

4.4
8,927 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,927 reviews

July 18, 2021

I was in & out in less than an hour for my oil change, I would spend no less than 2 hours when I was at McGrath! Thank you!! More

by e76esparza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

July 18, 2021

Another great experience that keeps me coming back to Family Hyundai. I own a 2014 Sonata with 128K miles that is being well maintained by the continued communication between me and my service advisor More

by Sue D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Cashier was very professional and added to my experience.
Jul 19, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

July 18, 2021

Everyone is great and professional! Tom let’s you know what’s going on with updates and tells you what you will need next visit. Staff is great thank you for all your help during the years. More

by ge19edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jul 19, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

July 18, 2021

As always, everything was awesome. The customer service was perfect, servicing the car took less time that expected and costed less that expected. The guy that shuttled me to a place to eat was also very h More

by HEATHERLLLANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 17, 2021

I had my usual high-quality service experience at Family Hyundai in Tinley Park. As a loyal customer of almost 16 years they have consistently provided me with professional and quality service over the year More

by kscott20002019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jul 17, 2021 -

Family Hyundai responded

Thank you for taking the time to leave us this five-star review! We are very happy to hear that Tom has provided you with such a positive experience! We truly appreciate your loyalty for the past 14 years.

July 16, 2021

Everything was exactly as they promised. My appointment was actually for next month but they got me in and did the oil change quickly. Once again great service More

by Scott Hannion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 17, 2021 -

Family Hyundai responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We're glad we were able to help. We appreciate your business, Scott.

July 16, 2021

They went over and above to help me get our Santa Fe right. We will be back in the future to purchase a new one next year. Thank you More

by CHERYLBECKER45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jul 16, 2021 -

Family Hyundai responded

Thank you, Cheryl, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

July 16, 2021

I wish I would get normal emails instead of just sales ones. Went in yesterday to trade in my car but I don't have enough debt to get a new car. Oh, but I could have come home with a newer version of my c More

by JAMIEWILLEFORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Family Hyundai. We are sorry to hear that you didn't have a more satisfying experience and would like to learn more. Please don't hesitate to reach out if you would be willing to share some more detail. We would appreciate the opportunity to address your concerns.

Jul 16, 2021 -

JAMIEWILLEFORD responded

My contact information is in the systems. Feel free to call, text or see when I'll be in for my oil change

July 16, 2021

I had the most wonderful experience on my recent visit - Jackee and the Mechanic Aldo did an awesome job and got my car taken care of to my satisfaction - they both were very helpful and efficient - they ar More

by MARYBNORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackee, Aldo and Brooke
Jul 16, 2021 -

Family Hyundai responded

Thank you, Mary, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 16, 2021

The dealer will work to get you the car you need without stressing you out. I keep coming back throughout the last 14 years because of that. More

by mattgonnella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonata Bartkus, Cory Keller
Jul 17, 2021 -

Family Hyundai responded

Congratulations on your new purchase! Thank you for choosing Family Hyundai over the last 14 years. We appreciate your feedback, Matt. We're glad we were able to help, and we hope to see you again!

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