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Family Hyundai

Tinley Park, IL

4.4
8,930 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,930 reviews

August 12, 2021

Did a walk in at 7:30am and service department took my information and process my Santa Fe right away. I was not planning on waiting for my car, my daughter was picking me 8:30 am. When she pick me we wer More

by Inspecter1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 11, 2021

Very satisfied customer. No appointment and I was in and out in less than hour. Everything was done that i needed and asked for. Thank you More

by ADAMKAPUSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 12, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 11, 2021

I'm so glad I had the pleasure to work with Mr. Mark Holder. He's a true professional, knowledgeable about cars, very respectful, and a friendly man. He went above and beyond to make sure I had a great More

by alyx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 12, 2021 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

August 11, 2021

FamilyHyundai has been awesome. I was very pleased with my service. I was given a loaner car while they installed remote start. Received a prompt call stating my car was ready. More

by DYOZ76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 11, 2021

I will never no cat from here no more that car was so mess up ok when you sold it to me to many thing on with it ok More

by SOMUCHPORSCHE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TJ Schmitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Aug 29, 2021 -

Family Hyundai responded

Thank you for sharing your feedback with us. We hope we are able to get things turned around for you.

August 10, 2021

The recent appointment 8/5/21 went perfectly. Even though I arrived late (craziness at home) they received me courteously and promptly. The estimated time for the service given to me was what it took. More

by MAPSERVICES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 10, 2021

Great experience as always for my car. It was fast. Had time to visit my sales guy too. Always a pleasant experience at Family Hyundai More

by mskoncpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 08, 2021

Everyone was nice and efficient. Carlos took great care of us and explained the suv to us thoroughly. Thank you Carlos. We love our Tucson. More

by HOLLYS627
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Family Hyundai responded

Hello Holly, Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Carlos, and it was a pleasure having you at the dealership. We appreciate your review!

August 08, 2021

Ha an appointment for an oil change, everything went smooth, didnt take more than 30 minutes and I was out of the dealership. It did take me a while to get an appointment since oil changes are only don More

by RITALOREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Aug 09, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 07, 2021

I've been buying and servicing all my Hyundai vehicles from Family Hyundai for the past 11 years and they have NEVER let me down which is why I go back for more of the same. Family Hyundai always treats More

by jimmar1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Pellizzeri, Tom Salin, Eric Kratschmer
Aug 07, 2021 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

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