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Family Hyundai

Tinley Park, IL

4.4
8,930 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,930 reviews

September 02, 2021

Everything was very good service was fine whatever I had done it looked at and I have no oil change I have no problem will be back again keep up the work Colleen More

by ABUDAYYEHFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Family Hyundai responded

Thank you, Colleen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

September 02, 2021

Car used to get washed and vacuumed when brought in for service. If it was done at all it was not done well. Appointments are several weeks out and without one you sit for over 2 hours for an oil change. W More

by PDUSCHENE77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Duran
Sep 02, 2021 -

Family Hyundai responded

Thank you so much for your feedback! We are sorry to hear that you weren't fully satisfied with your experience this time. Please don't hesitate to reach out if you would like to discuss this in more detail. We would appreciate the opportunity to see if we can turn it around for you. We hope you will give us another opportunity to serve you here at Family Hyundai!

September 02, 2021

Carlos was a great sales person, he never pressured us. We said we wanted to go home and talk it over, and he said fine. Well, 90 minutes later we called him and said we are on our way. The processing was More

by LUCKYLOTTO02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Sep 02, 2021 -

Family Hyundai responded

It's fantastic to hear that Carlos provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Family Hyundai!

September 01, 2021

Family Hyundai always provides great service, Colin in the service department was very helpful, would recommend you guys to anyone who needed to service their Hyundai. Thanks Again. More

by KJWOLNIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Colin and the rest of our team. We're glad to hear we delivered such a great experience!

August 31, 2021

Quick service and friendly staff clean facility. With the strike going on I was able to get my oil change will little wait time and did not have an appointment More

by SUNNYONE2B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

August 30, 2021

My automobile was ready sooner than I thought! The shuttle driver was very nice! The service was fantastic! And the price was reasonable. Will come here again. More

by christine.marshalek
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 30, 2021

This was my first maintenance visit. Took about 2 hours. Not overly long, I guess. Filling in with 10 more words to make 25 words. More

by SUEHABEGGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

August 29, 2021

Was so happy with their expertise and professionalism. Quick and friendly service experience. Took my car at least 5 times to another Hyundai deapto diagnose the problem and never had any luck. Your deale More

by trishtrentz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Aug 30, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 29, 2021

kristi Feinberg is a great Sales agent. She not only listen and understand our needs and wants. She is excellent with suggestions 🙂 More

by criekiaws
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Aug 30, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Kristi and our team. We're glad to hear we delivered such a great experience!

August 29, 2021

They have a very friendly and quick service. They made sure that I was satisfied with their work and if I need anything else done on my vehicle. More

by NMDROZD730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 30, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

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