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Family Hyundai

Tinley Park, IL

4.4
9,016 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,016 reviews

April 18, 2024

Al was wonderful and very helpful. He took care of everything. Always goes above and beyond. My car (Earl) is very happy going there More

by Earl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Al and our team, and we look forward to working with you again.

April 17, 2024

Jerry was great a big help. Even with his own relative problems he still made time for us over and above. More

by PTFCSF
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Family Hyundai responded

It's great to hear that Jerry was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 16, 2024

Fantastic service department would come again. I was treated very well. I bring all my vehicles here More

by BETOUNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 16, 2024

"33 point inspection" felt like a scam. Technician failed to notice the break fluid reservoir was empty which should have led them to the blown brake lines which needed complete replacement More

by RASCAL1350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lady I spoke with is unlisted but she was lovely. Believe her name was Joanna
Apr 19, 2024 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 16, 2024

Family Hyundai took great care of me and my vehicle repairs. They go above and beyond to satisfy their customers. Crystal in the service department is AMAZING!!!! She ALWAYS goes above and beyond to t More

by ncwilliams04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department Crystal
Apr 17, 2024 -

Family Hyundai responded

Thank you for the kind words for Crystal and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 14, 2024

Family Hyundai always has exceptional service. They make sure you are satisfied all the time. More

by Pammy B
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramy, crystal
Apr 15, 2024 -

Family Hyundai responded

Pammy, Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Mike and Ramy were able to help, and we hope to see you again!

April 14, 2024

It was a long process, but they were able to fix my issue! highly recommend More

by MGARENA1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramy Betouni
Apr 15, 2024 -

Family Hyundai responded

We are very happy to hear Ramy provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 14, 2024

Family hyundai was absolutely wonderful when helping me buy my new car. I'm in love with my car and I will be a repeat buyer. More

by SPOKRZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Larry, Al, and Scott appreciate your business and hope to see you again soon!

April 14, 2024

This my go to dealership, they have great people working here in every department! Sales, Parts and service whom I have been using since 2002. I just purchased my 5 th Hyundai at this dealship alone, so More

by Rjoneserin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Pellizzeri
Apr 15, 2024 -

Family Hyundai responded

Ray, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 14, 2024

Maurice was a wonderful salesman. He didn’t pressure me at all! He also knows his stuff about the cars! More

by GNEUMANN051101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy that Maurice and our team hear were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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