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Family Hyundai

Tinley Park, IL

4.4
9,016 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,016 reviews

May 08, 2024

Everyone was friendly and professional. Very fast service. One million times better experience that world Hyundai. Will always go there for my service More

by TOFU10DJ9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Anna from service
May 09, 2024 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Jo Anna was able to help, and we hope to see you again!

May 07, 2024

The sales person George Skip H. He was very polite, good listener. He was very helpful in answering all my questions. More

by ESTELA92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that George had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

May 07, 2024

Everyone there was extremely helpful, friendly and knowledgeable. They made buying a car s lot easier. More

by LARAE52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 07, 2024

Had prompt courteous service by Ken. I am disappointed in my Azera, 64000 miles and the transmission goes out. Might be enough to make me consider another maker. More

by SASORLAND@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was Kevin or Ken
May 07, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a 5-star experience! Please don't hesitate to reach out if you need any further assistance.

May 06, 2024

All of the work was performed to our satisfaction. Service personnel were very professional and thorough. More

by tomradtke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 06, 2024 -

Family Hyundai responded

Hi Tom: Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 06, 2024

I was provided with great customer service and he was very helpful and patient with me! More

by LAKEISHA3620
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Family Hyundai responded

Mayweather, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

May 06, 2024

The staff is always friendly and courteous. There's no other dealer I'd rather take my vehicle to. Thank you! More

by CHRISJEAN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Casey
May 06, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 05, 2024

Best experience EVER! !!! Jose was the best and so down the earth and not pushy at all! More

by LELASALINAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Family Hyundai responded

It's great to hear that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

May 05, 2024

I am very familiar with the dealership because this is my 2nd purchase here. The process with both reps was great. More

by YVONNE.2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Saldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Yvonne, for choosing Family Hyundai!

May 03, 2024

Great services, however, VERY time consuming. By time your car is ready, Aeropostale will be back in style ! Haha Gotta love em tho! More

by honeyoverdose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Anna
May 03, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. Jo Anna and our team appreciate your business and hope to see you again soon!

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