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Family Hyundai

Tinley Park, IL

4.4
9,001 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,001 reviews

November 11, 2024

Jo Ana was the best. She went above and beyond to help me with the repairs of my struts and shocks. She advocated for me for Hyundai to help me cover the expense of my s More

by Fina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Ann Gonzalez
Nov 12, 2024 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 09, 2024

This was my second purchase from Ricky and Family Hyundai. The process is easy and and everyone is professional, clear,and willing to answer any questions or concerns. A great buying experience. More

by sismelichs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Please let us know if we can be of any more assistance.

November 08, 2024

Friendly, responsive and all around easy to work with. Our salesman Chris is most likely the best salesman I've ever dealt with and that's over a period of 60 years. More

by marrar62
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 11, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

November 07, 2024

Jo Ann was right on top of everything I asked her about. Great service!!!! I would recommend everyone. More

by ALFYKES63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoAnn
Nov 07, 2024 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 06, 2024

I am very please with this dealership. I am very impressed with Ken in service. He is very knowledgeable and kind. Thank you. More

by natalierush1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 06, 2024

Ken kept me updated and helped me with the issues I needed to be checked More

by jnzgram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken, service department
Nov 07, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

November 06, 2024

the people that I dealt with were friendly informative and understanding to my needs both immediate and long term the car was fixed within the time given and the first time and the cost didnt hurt too muc More

by KIRKSEYDUANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 04, 2024

IT WAS A VERY QUICK OIL CHANGE APPOINTMENT. Also replaced rear hatch shock and was under warranty and cost $0 More

by DOGDOC83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATT
Nov 04, 2024 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

November 04, 2024

They need more employees, but I can tell they are doing the best they can. One of the senior managers was very rude to me when I asked fir a charge. More

by godislove33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We truly appreciate your very kind feedback.

November 03, 2024

Great experience and customer service. Found the car we wanted after many searches. Stress free More

by jasonlosieczka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Family Hyundai responded

Thank you so much for your kind words, Jason, and for taking the time to leave us this wonderful feedback!