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Family Hyundai

Tinley Park, IL

4.4
9,015 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,015 reviews

July 09, 2024

Service has gotten much better. Wait time was very short. Jo Ana was very friendly and efficient. More

by BEARS.FAN125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jo Ana and our team, and we look forward to working with you again.

July 08, 2024

I met with Mark a couple times over a few months trying to decide if I was ready to buy a new car. He was very patient, I never felt pressured. He made it a great experience More

by LHICKEY23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again.

July 07, 2024

The service I received was exceptional, the service man Ken was kind and concise through the entire process from start to finish. The work that was performed by the technician was very professional. More

by aj-bradford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken in service dept.
Jul 08, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ken delivered such a great experience!

July 07, 2024

No issues, the transaction went smoothly. I have no complaints, The gentleman I dealt with was very professional. More

by PDA563
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 05, 2024

Jose was very helpful in helping me find my new car. His knowledge of this car was very refreshing. It is great to have a salesman who will go out of their way to help a customer. More

by PBYRNE56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

July 05, 2024

Adam was very helpful and professional. It was an outstanding experience. Everything was great and I am very satisified. More

by SINSKI2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adam and our team, and we look forward to working with you again.

July 05, 2024

No issues, the transaction went smoothly. I have no complaints, The gentleman I dealt with was very professional.. More

by BULLJOE7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Family Hyundai responded

Joe, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 04, 2024

Good customer service. We appreciated the prompt response to replacing my engine. The agent was friendly and polite More

by logginsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 05, 2024 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 04, 2024

I am satisfied every time I go there, everything is done smoothy and I am happy. More

by ENGBERG7630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with anyone. I just sat there and waited for my car to be taken care of.
Jul 05, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 03, 2024

Fixed the problem and recall within one day Fast service. Ken provided a great service More

by SAWN807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Jul 05, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Ken and our team. We're glad to hear we delivered such a great experience!

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