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Family Hyundai

Tinley Park, IL

4.4
9,046 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,046 reviews

December 17, 2024

I love this dealership I have never had a bad experience and everything is always throughly explained whenever there is a problem or delay. More

by MSJALLISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Powers
Dec 18, 2024 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 13, 2024

It was good just a long wait even with appointments it’s more than likely over an hour More

by KEVA.TERRY.JACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
3.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dabaco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 13, 2024

Bought car here, received poor service this year and last year and they did not make it right. More

by Wonder Woman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Lechowicz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 12, 2024

It hasn't been 40 days since I got my car back after having it serviced and the oil light is on again. I'm so disappointed. I was told that both the engine and the transmission were replaced , covered u More

by Lenora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Casey
Dec 15, 2024 -

Family Hyundai responded

Lenora, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 11, 2024

The dealerships employees are great. My guy in charge of my vehicle was fantastic the day I had my service done. Thank you. Service date 11/26/2024. Tinley Park dealership. My name is Jo More

by DABIGKAHUNA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Family Hyundai responded

It's great to hear that we were able to help you out, Joanne. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

December 09, 2024

Mayweather was very helpful, he answered my questions clearly and was able to locate the color I wanted for my car, he also helped me set up my phone app and showed me the key functions and uses of the a More

by ZAVALA7097
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 09, 2024

Ken and the service team have been great. Kept us up to date on last service which required a loaner and parts from Korea. Communication was great. More

by HESSLAU93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken in service
Dec 09, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Kenn and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 09, 2024

Carlos was great. We were in and out in 20 minutes. Very well run operation. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business, Paul, and hope to see you again soon!

December 08, 2024

I originally purchased my car here and has returned back many times for any repairs and maintenance. The majority of the staff has been very friendly. More

by brantd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

December 07, 2024

They were so professional so helpful. They got the job done. Any issues with my car explained everything to me. More

by KELLYKOLODZIEJCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geo
Dec 08, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business, Kelly, and hope to see you again soon!