Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
8,791 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Contact Dealership
View Awards

8101 W 159th St

Tinley Park, IL

60477

Directions

By Type

Showing 8,791 reviews

November 13, 2022

It was a good experience. Very polite people at the dealership. Need people to answer the phones. More

by ZUK54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
November 13, 2022

To Efficient care of my car. We’re very friendly and courteous. Kept me well informed of the progress of my service. More

by Renee Wagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2022 -

Renee Wagner responded

Wonderful experiences with Colin Simmons. Very cordial and responsive. Kept me informed of everything going on with my car.

Helpful
November 13, 2022

Great service! They took me earlier than my scheduled date. I was greeted promptly when I arrived. More

by JLAPIN7448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
November 13, 2022

Friendly. Never had a problem getting things done with them. Very professional. Great customer service. More

by ckoepel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Report | Print
Nov 14, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
November 12, 2022

Great service as always! ! Tom in Service is an All Star !!! Always reliable and super friendly More

by MUGUAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Nov 13, 2022 -

Family Hyundai responded

Thanks for sharing your experience with Family Hyundai. Tom and our service team appreciate your business and hope to see you again soon!

Helpful
November 12, 2022

Always a great experience. .. Friendly staff..great car care. I have been dealing with Crystal (if she isn't available there (fortunately) is another staff member who is al More

by SWEETPEA979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Nov 13, 2022 -

Family Hyundai responded

Thank you for your very kind review. Crystal and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

Helpful
November 12, 2022

This dealership welcomes and acknowledges you at the door and begins to help without pressure.Warranty knowledge and coverage services explained by salesman M Branch.One of the best purchase experiences i ha More

by Jnbndmte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al, Joe Panici
Report | Print
Nov 13, 2022 -

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Helpful
November 12, 2022

Family Hyundia is a great dealership to deal with, the service department has a great customer service and friendly. More

by MBUDA48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Report | Print
Nov 13, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! Michael and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Helpful
November 12, 2022

Told service would take an hour or so. At almost two hours, I asked when it would be done, and was told it was already done. Sorry to have interrupted the service attendants conversation w More

by Daveb6413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2022 -

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Helpful
November 12, 2022

I was misled to believe that this place would be better than world Hyundai but that is not true. We took my car back up there so they could follow up and the only thing that happened was the lady at the se More

by Beaniern72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2022 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Helpful
1
...
194
195
196
...
880