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Family Hyundai
Tinley Park, IL
9,011 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,011 reviews
September 12, 2024
Had to return twice because of no parts. Had to wait longer then projected for the return of my car. Cost me in gas for two cars up and back to my house two times. When they did the oil cha Had to wait longer then projected for the return of my car. Cost me in gas for two cars up and back to my house two times. When they did the oil change no sticker in the window to show next change. Work they did was fine. Bad smell of oil inside the car. Car came in clean and when I picked it up it was dirty. Could have hand washed it instead of using the machine. Staff was very nice. More
by CHORNY
Verified CustomerEmployees Worked With
Service writer Geno 5 starts
September 10, 2024
The man who helped me was informative and friendly Service was quick. I would go back. Service was quick. I would go back. More
by MARCIA.CAUSLEY
September 10, 2024
Very courtteous and professional. Explained everything prior to the work being done and work was completed in 2hrs like they promised. Would definitely do business with them again. Explained everything prior to the work being done and work was completed in 2hrs like they promised. Would definitely do business with them again. More
by davegambon
Employees Worked With
September 07, 2024
The service I received was great as always, I was in and out faster then expected. Thanks Ken and Mike out faster then expected. Thanks Ken and Mike More
by Marc D
Employees Worked With
September 07, 2024
Very helpful. The salesman listened to what I wanted and did not try to sell me something else. Everyone I spoke with was very courteous. I would highly recommend The salesman listened to what I wanted and did not try to sell me something else. Everyone I spoke with was very courteous. I would highly recommend this dealership. More
by helenadkins21
Employees Worked With
Tyler Conrad
September 06, 2024
This dealership was nice and explained everything with detail. Hatam was very friendly and the issues I had will be addressed detail. Hatam was very friendly and the issues I had will be addressed More
by charsettakenniel
September 06, 2024
Very helpful with car and answer all our questions. Mr Saldana to all my friend. Mr Saldana to all my friend. More
by TONY_HANEY
Employees Worked With
September 06, 2024
Ive had my car in there at least 4xs for a oil consumption test. Motor is garbage and still won’t replace motor. There is a memo out there that the motors 2015-2019 were shot. Why am i going thru consumption test. Motor is garbage and still won’t replace motor. There is a memo out there that the motors 2015-2019 were shot. Why am i going thru this? It should of been replaced. Almost 3qts low over 3000 miles More
by Jason
Employees Worked With
Matt Casey
September 06, 2024
Gio was very helpful during his sell. Thank you for your great service. I am satisfied Thank you for your great service. I am satisfied More
by GAREEHARPER
Employees Worked With
