Family Hyundai

Ricky was so patient and helpful. I came from 2 hours away to get the specific used vehicle I'd been looking for so I had lots of questions prior to making to the trip. Ricky was alwa I came from 2 hours away to get the specific used vehicle I'd been looking for so I had lots of questions prior to making to the trip. Ricky was always very responsive and went the extra mile to send me pictures multiple times, as well as many calls and texts over a period of 8 days. Also just a very nice and personable guy. As far as the dealership, I was satisfied with the experience. But I agree with another post that refers to the long wait time to complete all paperwork, financing, etc. I financed through my credit union so I came with the check ready to go, but was still there a total of 4 hours. I understand that it's a business and up selling is part of that. But I feel like too much time was spent promoting the ceramic coating protection and additional warranties during the financing portion. More

I love this dealership I have never had a bad experience and everything is always throughly explained whenever there is a problem or delay. and everything is always throughly explained whenever there is a problem or delay. More

Bought car here, received poor service this year and last year and they did not make it right. year and they did not make it right. More

It was good just a long wait even with appointments it’s more than likely over an hour more than likely over an hour More

It hasn't been 40 days since I got my car back after having it serviced and the oil light is on again. I'm so disappointed. I was told that both the engine and the transmission were replaced , covered u having it serviced and the oil light is on again. I'm so disappointed. I was told that both the engine and the transmission were replaced , covered under warranty, but I'm not sure since I'm having issues again. I will be taking it back to the shop tomorrow morning for review and repair. My other concern is why hasn't there been a recall on these vehicles after discussing with others who gave Hyundai vehicles and the same issues . I even witnessed a service rep explaining the "oil consumption test to another customer...she tho she was out of hearing distance. My service rep was Matthew and he was very nice and explained a lot, but nice does not get my car back to operational. When can they get it right. More

The dealerships employees are great. My guy in charge of my vehicle was fantastic the day I had my service done. Thank you. Service date 11/26/2024. Tinley Park dealership. My name is Jo My guy in charge of my vehicle was fantastic the day I had my service done. Thank you. Service date 11/26/2024. Tinley Park dealership. My name is Joanne DeAdam. More

Carlos was great. We were in and out in 20 minutes. Very well run operation. We were in and out in 20 minutes. Very well run operation. More

Mayweather was very helpful, he answered my questions clearly and was able to locate the color I wanted for my car, he also helped me set up my phone app and showed me the key functions and uses of the a clearly and was able to locate the color I wanted for my car, he also helped me set up my phone app and showed me the key functions and uses of the app. The other two people I worked with were nice and professional but at times a little too pushy in trying to sell me additional items. Overall it was a very positive experience, I would recommend purchasing a car from this dealership. More

Ken and the service team have been great. Kept us up to date on last service which required a loaner and parts from Korea. Communication was great. Kept us up to date on last service which required a loaner and parts from Korea. Communication was great. More

I originally purchased my car here and has returned back many times for any repairs and maintenance. The majority of the staff has been very friendly. many times for any repairs and maintenance. The majority of the staff has been very friendly. More